[Resolved]  Indian Oil Gas Cylinder — DELAY IN BOOKING AND HOME DELIVERY

Address: Madhya Pradesh

i AM LIVING IN SATNA (M.P. PIN CODE 485001) HAVING DOMASTIC GAS CONNECTION OF INDIAN OIL (INDANE) FROM THERE DEALER DHIRENDRA GAS SERVICES ,DEALER CODE AS WRITTEN IN BOOK IS 07442807. MY SV.NO IS--360895 DATED 06/09/1985. AT PRESENT I HAVE BOOKED THE CYLENDER CALL FOR HOME DELIVERY AFTER 21 DAYS OF PREVIOUS DELIVERY ,ON 28/01/2012 TO DAY IS 12/01/2012 HE HAS NOT SUPPLIED THE GAS CYLENDER. HIS EMPLOYEES ALWAYS HANG THE TELEPHONE THEY ARE HABITUAL TO DO SO .SMS SERVICES NOT ACTIVATED TO THE DEALERS PHONE[protected]. PLEASE LOOK IN TO THE MATTER AND HELP ME. THANKS . FROM GITA SHRIVASTAVA (GAS CONSUMER NO IS-6376 . LAND LINE NO.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

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Indian Oil — Delay in cylinder delivery

Sir,
I am an Indane Gas (PC Gas) customer and i have booked my cylinder 3 weeks ago (on 27 Feb.) but it had not reached us yet. When we call , our call is not attended.
My connection no. is 7703 . Please solve the situation at the earliest.

indian oil gas — DELAY IN DELIVERY OF CYLINDER

HI,
I am a customer of Indiane gas for the last 25 years this really hurts me regarding the quality of service that the company is providing me.For the last 24 years there were some minor problems regarding the delay of gas cylinders but they were worse this year.Last month we had a change in our address and the new supplier M/S Alka agencies was our new supplier.After much waiting and several phone calls the change of address was possible,although it took a lot of time.but even after booking our request for a gas cylinder we were always said that there is strikes,trucks did not arrive in time,system slow all this and a lot of other things were said to us.Finally we decided to visit the agency and demanded an explanation in this case,but to our surprise we were intimated that the gas has been delivered to us some 2-3 weeks earlier,but we had never received any cylinder and when we demanded the receipt the gentleman over there said that we should book a new one instead of querying about the one booked earlier.BUt when we demanded the one that was booked earlier he told us to come the next day and collect the cylinder which we did and got the cylinder.
Here it would be necessary to mention the black marketing of gas cylinders and i am sorry to say that the staff of indian oil responsible for its distribution are the ones involved in black marketing,otherwise how is it possible that gas cylinders with indian oil seals are always available at black market rates where as we are unable to get our booked cylinders in time??
in the same region there are other companies like bharat gas and HP,which are providing there customers with cylinders in timebut this is not the case with indain gas why is it so??
Please feel free to contact me:[protected]@gmail.com.

It really hurts that such great companies are full of corrupt and ill mannered staff and the company still does nothing about it.
I know that nothing will ever happen in this regard but still it gives me a satisfaction.

Indian Oil /Gas cylinder — delay in delivery

my consumer no is 2105 and consumer name is R N mishra . i was facing the delay in the gas delivery about six or seven day every time a book so please do some thing , the gas agency name is badi Indian
Dear Sir,

I have a Indian Oil Consumer No 32573 in the Name of Dhrubesh Kumar Mukherjee and the name of the Gas Agency is Kalkaji Gas in Kalkaji, DDA Flats, New Delhi.The main problem is that the Kalkaji Gas Agency is not picking up the phones and when i went to complaint to them they gave a number of Indian Oil Corporation to book on phone. The booking No is-10449 and Cash Memo No -10612 and date of delivery is 27.3.2011. But till 28.3.2011 at 1.30PM no cylinder is delivered at my address. Kindly look into this matter and ishall be thankful to you for your kind cooperation.



Regards,


Dhrubesh Kr. Mukherjee
J-1/291, First Floor, DDA Flats, Kalkaji
New Delhi-110019

Indian Oil — Delay on delivery of gas cylinder

Respected sir

I am ranjit roy from chennai.My consumer number is 32832.I have booked an gas cylinder on 26 september 2011.The name of the gas distributor is shoba gas agency in nugambakkam.Up to date i didn't get the gas cylinder.I have gone there and asked them when it would it come.They told me your gas has already been delievered on 24 october 2011.But i didnt recieve the gas cylinder so far.I recommend you to take neccesary actions for deliever the gas cylinder as early as possible

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