[Resolved]  Indian Oil Gas — Complaint against dealer of gas agency

Address: West Delhi, Delhi

Dear Sir,
I am Varun Chopra R/O .S-35,Upper Ground Floor, Vijay Vihar, Uttam Nagar, New Delhi-59.contact no. [protected] and consumer of Indian oil gas thro M/s Nair Gas Service, Vikas Puri.
My consumer no. is 18659 last cylinder received on 1st Feb 2010, after that I have not received any cylinder but in Nair Gas records they have given cylinder in the month of march also by continues follow up from last ten days they were saying every time that it will reach today but till date I have not received. On 29/03/10 when I called up again they told me we have booked your cylinder 2 days before only. After asking what about old cylinder they say we don’t know you can complaint any one.
So please take necessary action as early as possible.
Thanks & Regards

Varun Chopra
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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To Date: 29.09.2010.
The Office In charge,
Customer Care Centre,
Indian Oil Corporation Ltd.
Ref: - Connection No: 5630
SV No: 1505605. DT: 25.06.2000.
Distributor: Jai Hind Gas Services,
(KDA Market, Galla Mandi)
Shastri Nagar, Kanpur.
Code No: 85.01.5256.
Sub: Request For replacement of filled LPG Gas cylinder having defective and leaky Valve.
Respected Sir,
Regarding the subject matter I would like to bring it into your notice that the last delivery of the filled cylinder from the above said distributor had a leaky and defective valve which does not accept the regulator. I cannot furnish the exact date of delivery as they never give us a money receipt. However, when it was required to connect the same to the oven, the defect ( regulator does not accept regulator) was detected. I contacted the distributor’s office & requested for replacement. By the time a large amount of gas has leaked out. Remaining gas as measured by the distributor’s personnel was 23 Kg in total i.e. including cylinder weight. Now the distributor refuses to replace the partially emptied cylinder.
Hence I would request you to do the needful so that we may get our food cooked. Hope you would take the matter very seriously as a leaky cylinder is very dangerous and it could be fatal.

Thanking you and oblige,

MANUJ PAUL.
120 / 344 LAJPAT NAGAR KANPUR. 208 005.
TEL:[protected].
Dear sir, I am Varun mishra R/O 877/F Meerapur Allahabad.Contact No, [protected] and consumer of Indian oil Gas throNational Gas Service 187.B.Attarsuiya Allahabad.My consumer no.is 37936.I had booked Gas on 30 March but till now(18.4.11)I have not received Gas .And whenever gas in past it, s weigh less 3 or 4 kg.
Please take necessory action as early as possible.

Capt Varun mishra

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