Indian Oil / Indane Gas — Doubt about the delivery time lines of INDANE GAS

Indian Oil / Indane Gas — Doubt about the delivery time lines of INDANE GAS

S Sivakumar Tatareddy from Hyderabad, Telangana Dec 30, 2009

Hi, I am an Indane gas customer with KRISHNA Gas Agency, tekkemitta, Nellore, AP. My customer number is 866. Please clarify few of my below doubts. 1) My agency people saying it will take 20 days from the date of booking for a refill cylinder. Is this time line given by INDANE GAS Company or agency people are manipulating? 2) If the above point is sure, then my point over here is, nowadays one cylinder hardly comes around 30 days. Once the refilled cylinder delivered, the agency people are not allowed to book for another refill immediately. They will allow only after two weeks. Here you can clearly observe the time laps, so how the customers can come out of this situation. Pls. let me know the above time lines are framed by INDANE GAS Company or by the local gas agencies. If the above time lines are as per company policy, then pls. try to improve your productivity; else pls. take appropriate action against the agencies. Was this information helpful? No (0) Yes (0)

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Comments

Girish Joshi

from Delhi, Delhi

Feb 14, 2008

Indane Gas — untimely supply of gas

untimely supply of gas

under weight supply of gas

We get gas from Gauri Enterprises. on asking the delivery boy says (for under weight) - Humara bhi to gujara karna hai

SMT SARITA GOYAL

from Mumbai, Maharashtra

Dec 21, 2009

SIR,
Last month, I had booked a cylinder with Triupati gas service, Bulandshahr(u.p), My consumer number
is T25449. Till date, the same is not delivered to me. When I called up the agency to
Enquirer about it, the staff didn’t provide any proper information about it; they were not even
Ready to talk for more than few seconds the staff had used filthy language against me.
Also the guy who supplies the Gas door to door behaves very badly.
I am very worried of situation. I have only single cylinder connection.
On asking the delivery boy (hamara cyllinder kab aya gaa) - Humara bhi to dhayan rakho

This problem face to about 3 months
Regards

smt sarita goyal
MIG-728 AVAS VIKAS COLONEY
D.M ROAD [protected]
Bulandshahr U.P

ANIL KUMAR MITTAL

from Delhi, Delhi

Mar 15, 2011

Indian Oil/indane Gas — UNTIMELY DELIVERY OF GAS

I AM ACONSUMER OF INDANE GAS FROM PRADEEP GASES UNDER CONSUMER NO. PT 2542. THE PROBLEM IS THAT-

1.THE SAID AGENCY HAS GIVEN TWO PHONE NOS. I.E.[protected] &[protected] .BOTH THESE PHONES ARE ALWAYS DEAD AND IT IS NOT POSSIBLE TO BOOK THE CYLINDER OVER PHONE.

2. ON INPERSON VISIT THE CYLINDERS ARE BOOKED ONE OR TWO DAYS AFTER COMPLETION OF SCHEDULE DELIVERY PERIOD.

3.THE PHYSICAL DELIVERY IS GIVEN AFTER 3-4 DAYS FROM BOOKING DATE . IN THE PROCESS THE DEALER GAINS 5-6 DAYS AND WE FACE HARD SHIP DUE TO NON AVAILABILITY OF GAS AT HOME.
PL LOOK INTO THE ABOVE ISSUES AND TAKE NECESSARY ACTION.
THANKS.
.

himanshu JAIN27

from Delhi, Delhi

Jul 20, 2011

i m totally agree with above comment, , , , , , , , , , , , i m from agra ...up my agencies name is bharat gas agencies