[Resolved] Indian Oil / Indane Gas — Expired cylinder and misbehavior

naash007

from Delhi, Delhi

Dec 22, 2010

Address: Chennai, Tamil Nadu

Expired cylinder and misbehavior

My consumer no.71554 and I am a resident of T1, Shri Balaji Apartments, 7/9, Sanakarapuram First Street, Choolaimedu, Chennai - 94 (My cell No. is [protected]) M/s Bashyam Gas Service, Kodambakkam, Chennai (Indane Gas) is the distributor for my connection. I have booked for a cylinder 25 days ago. At that time they told me within 15days it will come. Today (22/12/2010) one guy came with an expired cylinder (It was marked as C10, means already expired). When my wife told him to change the cylinder, he is not willing to change and he is compelling my wife to take the expired cylinder. Since it is an expired cylinder she denied to take the cylinder. He started scolding and went off with the cylinder. When I am trying to contact Bashyam Gas to complaint about this they are not picking up the phone.

Kindly look into the matter and ask the distributor to give a valid cylinder, and have some system to ensure only valid cylinders are distributed to end users.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shailendra kumar

from Jaipur, Rajasthan

Aug 20, 2009

Indane Gas — corruption & misbehaviour

Dear Sir,

I have a lpg connection in "Indian Gas Services Shukla Ganj Unnao".

Sir here are 1st day give the stamp in consumer book in after 6 days

after 6 days in agency a large number of people stand in 6:00 am to take parchi

after takeing parchi agency man told to me that cylender delivery will be in after 2 days

in all process peoples loss there three days work, stamping in consumer book people stand in 7:00 am
then 10 or 10:30 he get stamp, and the date of takeing parchi go agency in 6:00am staff come in 9:30 or 9:45 there are standing a large nos. of people but person who take the 50 or 70 Rs. Extra sold the cylender in retail dirictly enter in office and deposit the 10 or 12 books and normal person stand in line
and tolerate office staff missbehave . Normal person take parchi in 12:30 pm .

and the day of takeing cylender the truck load come at 8:45 A.M. but the distribution staff come at 10 AM and the person who take 50 Rs. extra go directly and take 3-4 cylender once a time and normal person see them but nothing do i stand 292 cylender back the first load fully empty and i forward only 30 cylender . i stand there 7:30 am and i got cylender 12:30 am.

so i request to you please see the matter & change the some rules

Thamking you