[Resolved]  Indian Oil LPG Cylinder — Leaked sealed gas cylinder deliver by Rajarhat Gas service

Address: North 24 Parganas, West Bengal

My consumer ID of Indane gas service is 138241 and service provided by Rajarhat Gas service situated in north 24 parganas.Upon registered for supplying fresh gas cylinder they deliver it in time but after few days when we trying to use it,we found it empty and found it default and leaked cylinder delivered.We registered a complaint on 31st January.2012 on oil industry customer service ([protected]) but no action take so far.Now we are without any gas service.The emergency contact numer is not in use and bno body entertain.Do not know how IOCL provide service.

The delivery boy also donot provide any receipt of purchase buy default.Request you to take action against that.

Thanks & Regards

Mrityunjay Munsi([protected])
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

Indian oil corporation — leaking LPG cylinder not being changed

I was delivered LPG cylinder on August 14, 2008. A week later, we realised that the cylinder delivered has a leakage problem. I called the our Indane gas distributor i.e. Dwarka Indane Service (TIN No. [protected], add: K-1/4, Rajapuri, Opposite Sector - 5, Dwarka, New Delhi - 110059).

a personnel came over and figured out that the problem is genuine and promised to send someone to change the leaking cylinder with a new one after verifying my receipts and all. Since then, I am repeatedly calling the centre and the request is falling to deaf ears. Considering my age and the gravity of the problem, it is alarming to see the negligence on part of Indane Distributor. My customer No is 7404 and address is 299, pocket-1, phase-2, sector - 14, Dwarka, New Delhi-110075.

It is also suprising to note that IOC Customer Service Cell - [protected], 23411282, the Hello Indane Helpline (24 hr leakage complaints no) - [protected] are not being picked up. Why the hell then they are printed in the cylinder delivery slip?

I look forward to speedy solution to my complaint.
Let me suggest that you book a piped cooking gas connection. If it leaks there's no risk I've heard. The entrenched service providers in Dwarka are beyond pathetic and people are switching to new-age service providers, like DTH instead of local cable wallahs and piped gas instead of gas cylinder agencies.

From,
A very disgruntled customer of Jai Jawan Gas Agency, Dwarka

Indian oil corporation — LPG Cylinder leaks

We made complaint the distributer man last 3days back.Distributer Gemini Gas Agency Opp Tahsil Najafgarh New Delhi110043. The Distributer telephone number always busy.I make 24 hour telephone custmor no.He told for 100/ charges for checking.

consumer no- 20600

Name- Rajesh Kumar Chaturvedi

Tel- [protected]

Kindly immediate chage my LPG Cylinder othervice any mishappenig IOC/ Gemini Agency will be responcible this case
The complaint noted regarding leakage of cylinder is genuine and i have myself complained 3 times against supreme gas service, Lucknow on same issue.While the complaint has ben resolved promptly the issue of 1.Danger to my person and family.
2.Replacement w/o refund stands.
rgds,
anand kumar gupta
[protected]

lpg cars — leaking

LPG Cylinder is leaking,reported many times to the agency. and all the details were sent to you I know this is a also a part of the game

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information