[Resolved]  Indian Oil Petrol Pump (Sahara Hospitality Ltd) — extra charges and not filling fuel to exact amount

Address: Mumbai Suburban, Maharashtra

I have noticed a number of times and extra charge being added to my Credit Card when I have tanked up my car from this petrol station. While the credit card charges for filling fuel get reversed as per my credit card scheme (across all petrol pumps), its this one in particular where the charges continue to be there. When I verified with my credit card company I was told that these were additional service charges charged by the company!

Another thing i noticed that while fuel pumps are calibrated to fill the exact amount requested, these guys stop the pump at .98 or similar figure. When confronted they say that this is how it is. it is never exact. Am I a first time car user? its not a matter of the small figure for me, but the amount the company is saving tax free by cheating all its consumers! by the way, i get billed for the exact amount and not for .98
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Aug 13, 2020
Complaint marked as Resolved 
 
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