[Resolved]  Indigo Airlines — PNR which was never booked

Address: Bangalore, Karnataka

Hello all
I was utterly shocked when Indigo sent my travel schedules and confirmation for a travel that I never booked along with some more passengers. Strangely it also has my name on the passengers. Although the to email id reads something else I am in reciept of the PNR. Checked my credit card to ensure if there was money involved as well so for none... I will lodge a complaint with my credit card company as well.
- How could they send the confirmed travel schedule of passenger A to Passenger B?
- that means my travel schedules and email ids are vulnerable to the booking companies
- The Indigo website only has a feedback form and no email id where I could send in complaints
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information