Hi,
I booked ticket from indigo for 23rd Jan 2010 ( PNR- L1N4EB)
However, due to an emergency we could not fly on agreed date.
I spoke to customer care and I was told that 750/- per passenger charges are applicable in order to cancel it which is very unfair. I am frequent flyer of Indigo and should take my case in to consideration and do not deduct the cancellation / Change the destination fee for all passengers.
I asked an agent who was available over to the phone to deduct one passenger cancellation fee i.e. 750/- but he was not agreed.
I would appreciate if you can look in to this case. i sent them an email but response was not okay. Was this information helpful? |
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