Comments
I have a 19 year old daughter who is a student and her adhar card as well as voter card are yet to come.Since she had to produce a photo identity proof so she called up my city airport (kolkata) and they gave her a indigo helpline no to speak regarding it. When she called up the no [protected] and started telling her problem they replied her "madam this is the indigo dispatch number" and when she said in reply that fine can you give me a helpline number regarding my photo identity problem that man rudely kept on saying the same lines and kept her phone. As a consumer I feel I have full right to be entitled to every information I require and it was the airport authority who gave her this number so even if she had dialled a wrong number then being part of the same company they could have easily given her the correct one instead of misbehaving. The staff of indigo must know how to behave with their consumers or customers especially with a girl of my daughter`s age who never had any flight travel experience before so called up to enquire about it or any other women in my daughter`s place. I am so disappointed that I am expressing my complaint in this letter. I REQUEST YOU PLEASE IF NEXT TIME ANYONE MISTAKENLY DIALLS A WRONG NUMBER OF THIS COMPANY THEN CORRECT HIM OR HER INSTEAD OF BEHAVING OFFENSELY.
Reply
Just review offer of indigo
Fake add
I was trying to a flight Today as i got a msg from indigo (offer of 806) as per t and c but not able to book a flight, then i called to customer care and ask about that but she is denying. We don't have any offer, and we don't about 806 inr flight offer .She talked rudely.
Then why are you making us fool.
53%
Complaints
5623
Pending
12
Resolved
2887
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002