[Resolved]  Indigo Airlines — Refund of tax collected for "no show"

Had the same experience with Spice Jet recently.In the name of fare they are also collecting tax and not refunding the same.

unfortunatly with traffic jam I came 5 mins late to airport on 30/04/2104 at Indigo counter they didnt allowed me to enter into flight my flight ticket is Hyderabad to New Delhi they said only airport charges will be deducted and balance amount should be collect from MAKE MY TRIP.COM so I said ok than after 10 days I went MAKE MY TRIP.COM to collect money they said if your ticket will be NO SHOW no charges will be refunded and they said anything quirresgo and ask at indigo counter this is cheating my ticket PNR no y6375 dt 30/04/2014 hyd to delhi

Same incident happened with me too. I reached 35 mins before departure time at indigo counter . They didnt allow me to board my flight from hyd to delhi, inspite they wasted 15 mins in arguing. Afterwards they said i could take the next flight by paying 2400 rs but at the counter i was asked 9000 rs . The indigo people were not at all helpful they make fool of people and earn money. They said they cant refund the amount even. There were many other people with same case and they treated everyone same. Worst experience with INDIGO. No help from there side. I would not recommend people to take this airline. Instead people travelling with other airlines were allowed to board.

DEAR FRIEND SORRY TO HEAR DAT FRM U . ANY WAY AM ALSO THE VICTIM OF INDIGO . SAME AS U . MAY I KNOW THE PROCEDURE ATLEAST TO GET THE TAXES PLEASE.
I[censored] DON MIND CAN U PLZ EMAIL TO ME .
[protected]@gmail.com

I booked a ticket from hyd to bangalore today for my daughter. I had put her name etc etc but since the old data was stored on my website the ticket came on my name instead of hersas it asked whther to retain the old data. I called the indigo when i saw the ticket and requested to them .they said no name change the ticket has to be cancelled and i will loose 2250 Rs. It was an accidental error, brought to their notice within few hours . what was the neccesity to confuse the passengers asking irrelevant questions when the entry has been made. in the name of easing the customers it is a customer loot.. even railways have a facility to change name to blood relations. the the airline shows profit by looting the people by way of cancellation charges etc. as per rule the taxes and udf has to be refunded but they pocket it and they know we dont have the time to go to court. the tax cannot be collected if not travelled and has to be refunded. they call low cost but no 1 cheats.

money deduct ticket not booked

my self prabhupada bhanja, i book ticket from delhi to bbsr in 4.25 pm-6.25pm flight.i booked ticket through sbi internet booking.on 16.1 2015

Dear Sir/Madam,

I missed my flight 'Indigo' (domestic) from Pune to Delhi. I reported late at the Indigo counter so I was not allowed to check in. I have requested for the tax refund at the indigo site and it showed me the message that i will get it within 7 working days.

Please confirm that i will get tax refund for my missed flight.

https://6ereaccomodation.goindigo.in/INDINSTX/Home/Acknowledge

Name : Shalini Singhal
From : Pune to Delhi
Flight No : 6E304
Date : 19 Sep 16
Departure Time : 07:30 AM

PNR : AG778R

same thing happened with me. I missed my flight by couple of minutes then I called customer care for claim refund. They told me that you will only be refunded 288. They dont even refund complete tax. Tax were charged approximately 1500. But they refunded only 288.

PNR: MBP9YM
Indigo flight Mumbai to Varanasi