[Resolved]  Indigo Airlines — Not allowed to board the flight for 3 minute delay in check in

Hi,

I had a booking in indigo flight from from mumbai to bangalore for the date 8th november with the below details.
Flt # Date From To Depart Arrive Seat #
6E415 08Nov10 Mumbai (BOM) Bangalore (BLR) 21:00 22:40

But due to jetlight flight coming from nagpur to Mumbai got delayed (GCXMPY) for 1.40 hr due to which I reched to checkin counter 40 minute before and they didnt allowed me to board the flight as I was just 3-5 minutes late, they could have allowed me, I requested many times but all in vein as it seems they sold the tickets to higher price on the same time.
I am the alone there were 6-7 passenger with the same problem, but my condition was different I was supposed to board flight to boston(USA) from bangalore airport, which I missed and that was business trip and also jetlite people have not co-ordinated properly, I was in airport for almost 18 hrs and I saw the same thing happening with other passenger too, They were making very low sound announcement and giving tickets to the other passengers with higher price.
Also indigo didnt give me any refund and not even adjusted me in any other flight this is totally improper behaviour and the emploeeys were talking like they were the boss of INDIGO airlines, they even dont know how to talk with the customer same with Jet employees no one helped me in anything.
I waited from 8.15 pm till 2 pm in the mumbai airport only as i was not getting any flight, finally I got Jet airways flight which cost me more than 18 k who will incurred the cost.
Just 5 minute late and you ppl didnt allow me to board the flight but when you people only make 1-2 hrs late thats, then who is resposible for all this problem and extra tension and expenses.
I want justice and resolution asap.

I will be also reachable on my personal email id : [protected]@gmail.com

Thanks
Atul Kalambe
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Aug 13, 2020
Complaint marked as Resolved 
 
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Jetlite — due to 1.40 hr delay I missed my further flight and international flight too and got stuck in mumbai airport for 18 hrs

Hi,

I had a booking in indigo flight from from mumbai to bangalore for the date 8th november with the below details.
Flt # Date From To Depart Arrive Seat #
6E415 08Nov10 Mumbai (BOM) Bangalore (BLR) 21:00 22:40

But due to jetlight flight coming from nagpur to Mumbai got delayed (GCXMPY) for 1.40 hr due to which I reched to checkin counter 40 minute before and they didnt allowed me to board the flight as I was just 3-5 minutes late, they could have allowed me, I requested many times but all in vein as it seems they sold the tickets to higher price on the same time.
I am the alone there were 6-7 passenger with the same problem, but my condition was different I was supposed to board flight to boston(USA) from bangalore airport, which I missed and that was business trip and also jetlite people have not co-ordinated properly, I was in airport for almost 18 hrs and I saw the same thing happening with other passenger too, They were making very low sound announcement and giving tickets to the other passengers with higher price.
Also indigo didnt give me any refund and not even adjusted me in any other flight this is totally improper behaviour and the emploeeys were talking like they were the boss of INDIGO airlines, they even dont know how to talk with the customer same with Jet employees no one helped me in anything.
I waited from 8.15 pm till 2 pm in the mumbai airport only as i was not getting any flight, finally I got Jet airways flight which cost me more than 18 k who will incurred the cost. If everything is happened due to delay in flight by jetlite only
Just 5 minute late and you ppl didnt allow me to board the flight but when you people only make 1-2 hrs late thats, then who is resposible for all this problem and extra tension and expenses.
I want justice and resolution asap.

I will be also reachable on my personal email id : [protected]@gmail.com

Thanks
Atul Kalambe
See ni updates and nothing till today are you people sleeping or what, atleast you people respond to the query.
Would you mind to comment or lets have email discussion only.

DATE CHANGE 1500 ADDITIONAL CLAIMED

MY PNR EB6DWA FOR 16-02 FIRST I WILL TRY, BUT UNFURTUNALLY DATE CHANGED TO 15.02 THEN I DO AFTER TWO MINUTES, 16.02 IS CONFIRMED, BUT 1500 DEDUCTED, PLEASE REFUND THE SAME

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