[Resolved]  Indigo Airlines — Item removed from checked in luggage

Hi,

This is in reference to loss/theft of my luggage while travelling by Indigo.
While I was travelling from Kolkata to Hyderabad on the 24th of Septembet '11(Flight 6E348 ,seat no. 12A) my portable hard disk containing valuable information from my checked in laptop bag was lost.The luggage was lost in between the span i handed it over to an Indigo staff (luggage handler to the conveyor belt) in Kolkata and arrival in Hyderabad .I find it highly inapt,inconvenient and disappointing that a twice decorated airline would be so callous with a passenger's luggage.
I request and hope to be returned my luggage asap to avoid any further drastic measures but in the event that they deny any responsibility and lack any action what are the options that i can explore?

Please suggest.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information