Indigo Airlines — Cheating Customer who are not informed on Web fare vs Call Centre Bookings

I tried bookng a ticket thru' compant website and got a fare for dubai-del-dubai for 1 adult and 1 child as AED 1634. Got stuck in payment page so tried for a resoulution thru the call centre. To my amazement, they offered to book directly and when it came to giving me the price for the same ticket, same day and same specs is got a rate of AED 1700++ . Is this not cheating ? Indigo Airlines should explain this.
Earlier, last month, for a typo error in surname of SINGH vs SINHA in the family name of my Father in law, i was made to cough up INR 1500 for every sector. Paid INR 3000 for a typo.
In the name of low cost airlines INDIGO takes consumers for a ride. Obviously covers itself by "sign the I AGREE field" where no one reads the fine print.
I am really distraught and hence this mail / complaint
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information