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I'm going through the same agony presently. Luggage not being delivered at the destination promised, they try to twist the truth saying it was not picked up at the due place. I am even asked to write a letter to customs office mentioning I did so, in order to have their version in writing.
All this cunningly behind the facade of their pretty ladies who have to endure our vented anger.
All this cunningly behind the facade of their pretty ladies who have to endure our vented anger.
I was returning to Mumbai from Bangalore on June 29, 2013, by IndiGo Airlines 6E 426. On arrival at Mumbai at 7.10pm, my checked in baggage did not show up. I made a complaint at the IndiGo Baggage Counter at the Mumbai Airport. They promised to follow-up and keep me informed. I haven't heard from them since although it is more than 2 days since my baggage has gone missing.
My details:
Name: GODFREY D'SA
Mobile Number: [protected]
Flight: IndiGo Airlines 6E 426 from Bangalore to Mumbai on Saturday, June 29, 2013
Tracer File Number: 758
Baggage Tag Number: [protected]
Baggage Description: GY22HWX
Ticket Number: FRRCDR
I have been greatly inconvenienced because of my missing baggage. Besides the value of the contents in my bag, my Notebook Computer and External Hard Drive was in the bag and I have not been able to do any work for the last two days because of this. To make matters worse, IndiGo Airlines is not responding to the number they gave me for making inquiry (# [protected]). They haven't notified me anything about the bag so far although it is more than 2 days since the bag has gone missing.
Godfrey D'Sa
My details:
Name: GODFREY D'SA
Mobile Number: [protected]
Flight: IndiGo Airlines 6E 426 from Bangalore to Mumbai on Saturday, June 29, 2013
Tracer File Number: 758
Baggage Tag Number: [protected]
Baggage Description: GY22HWX
Ticket Number: FRRCDR
I have been greatly inconvenienced because of my missing baggage. Besides the value of the contents in my bag, my Notebook Computer and External Hard Drive was in the bag and I have not been able to do any work for the last two days because of this. To make matters worse, IndiGo Airlines is not responding to the number they gave me for making inquiry (# [protected]). They haven't notified me anything about the bag so far although it is more than 2 days since the bag has gone missing.
Godfrey D'Sa
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I Traveled from Delhi to Kochi as per below Details. I found that one of the check in baggage was missing when I landed in Kochi
Flight No. : 6E-317 DT. 24-12-12
PNR : HW3YCH
MISSING LUGGAGE NUMBER: 6E[protected]
Baggage description : Samsonite, Grey, Hard Shell, Cabin Stroley size.
On arrival at Kochi my bag was not found. The ground staff filed a PIR (Copy attached)
Ground staff at kochi Mr. Bineesh- [protected], Mr Sunil- [protected]. They have been unable to trace the luggage so far
It has been 24 hours since i handed the luggage in Delhi and still it is not traceble.
Kindly look into the matter and respond immediately.
Deepanker Agarwal
[protected], [protected]