[Resolved]  Indigo Airlines — Checked-in bag missing

Address: Hyderabad, Andhra Pradesh

I travelled from Delhi to Hyd by flight no. 6E307 on 23 May 2011 (8:35 PM to 10:30 PM).
I checked in 5 bags with sequence no. 0113, CCF5AX. One of my checked in bags did not show up in Hyderabad. That bag is a Black colour shoulder Lap top bag with Novartis written on it. Tag number on that bag is 6E[protected].
I asked the indigo guys available at the Hyderabad airport for the missing bag. They tried searching for it for almost 1 hour. Then they gave me property irregularity report (missing) and told me that they will inform me regarding the bag next morning.
Next morning I called and talked to David who was the next incharge on duty. I explained him everything about the bag and also told him about the valuable goods inside as well as my international bills. Then I made call in afternoon and was informed that Indigo guys are searching for it. In evening I talked to George (next in charge), and again was informed that the bag has not been found yet.
From that date onwards I am calling to different people in Indigo but they have not yet retrieved my bag.
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Aug 13, 2020
Complaint marked as Resolved 
 
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