Indigo Airlines — lost baggage

Indigo Airlines — lost baggage

U Udayan Kabra from Delhi, Delhi May 8, 2012

On my way from Pune to New Delhi on the 24th April, 2012 from Indigo flight no. 6E 102 the airline lost 1 of my 2 checked in baggages. It was an Ecolac black and grey soft cover suitcase with trolley. It weighed around 8-9kgs. The airline is compensating for the loss with only Rs. 1600 where as the contents in the suitcase were worth around Rs.[protected]. Was this information helpful? No (0) Yes (0)

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sougat das

from Chennai, Tamil Nadu

Nov 14, 2011

TOOK INDIGO AIRLINES FLIGHT 6E 343, BANGALORE TO KOLKATA, ON SATURDAY 12th NOV’11. ON LANDING IN KOLKATA , I FOUND THAT THEY LOST MY BAGGAGE. THEIR CUSTOMER SERVICE DESK AT KOLKATA AIRPORT FILLED A MISSING LUGGAGE FORM- CCU/M/19. SINCE THEN EVERYTIME I HAVE TO CALL UP FOR UPDATES. INDIGO AIRLINES IS LEAST BOTHERED.
TOTALLY FEEL HARASSED & CHEATED. RIGHT FROM CHECK IN AT THE INDIGO BANGALORE AIRPORT COUNTER, SOMETHING WAS NOT RIGHT. INEFFICIENT STAFF. ATTENDING MULTIPLE CUSTOMERS SIMULTANEOUSLY AND MAKING MESS OF IT ALL.
THEY CLAIM TO BE THE BEST….WHAT A HOAX.

Krishna Kambadoor

from Bengaluru, Karnataka

Jun 10, 2012

indigo claims that it has got all the awards for its service excellence I wish they are more professional and prompt in their baggage handling and dealing with customer complaints and compensations if inevitable

tpacheco

May 31, 2016

Canceled Booking

I need urgent in my situation, about PNR WEEENH. The payment was taken of my account but i have no ticket! The travel is for Jan 15th And I need the refund to buy another ticket. I'm waiting contact but the company hasn't made any!!