[Resolved]  Indigo Airlines — Missed Flight

Address: Pune, Maharashtra

Hi,

This is regarding complaint against Indigo way of treating customers.
Incident happened on 17th Dec. flight no 6E134 ( Pune - Delhi) Morning 5:45 departure.

I reached Pune Airport at 5.20 A.M(that was a lil late)
There was no one to entertain at Indigo Airport Counter, staff co-operated by suggesting me to travel another day by some other flight for which they said...I will have to pay new charges afresh..
And by that time, the flight had not flown even..
Is this how they cooperate?? Customer care not ready to help ...Not at all satisfied by this behaviour of the Staff representing Indigo Airlines.
I need proper explanation for this from the airlines which is counted as one of the best airlines.. And also about the money I couldnt get back instead had to pay for another ticket.

Regards,
Nakul kabra
[protected]@gmail.com
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

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Booking rfrnc-FMN120SCH9X
PNR NO-R48V9S
Flight no-6E 963(frm-Mumbai to Dubai Int Arpt)
Flight no-6E 964(frm-Dubai Int Arpt to Mumbai)
Date -03May 14

This has been faced today after reaching airport on time I had been denied to board my flight as I was told that im having some document prblm for emigration.Now i want my flight date to be extended for 07May14.And the additional amount will be paid
Kindly do the needful.
Youur Thankful,
Ashfaque-Khan
I need urgent action for my complain done before with same user I'd name
Me and my wife were suppose to fly from delhi to indore via indigo on 12 july 2015, flight number- 6E436 at16:55(departure) and we took our boarding pass at 15:10, but somehow we didn't hear the announcement because we think they didnt make one and then when we went to board at 16:35, we were not allowed in, said that we were late, we missed our flight, how come they did not announce our name or make last call on our name, even when we took the boarding pass we had to face a lot of troubles. Help and reimburse our money.

non provision of services to corporate clients

the Airline refused to honour special services of complimentary meal in flight 6E 286 CJB/MAA on 12.2.15 pnr ICQT2H

Cancellation charges

Would like to know the cancellation charges for 1 person out of 3 persons for Indigo 6E which was booked on december 21st. for economy booked tickets

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