[Resolved]  Indigo Airlines — Requesting for refund and about poor customer service in check-in

Address: Chennai, Tamil Nadu

i have booked a flight ticket in INDIGO Airlines from CHENNAI to MUMBAI 6E 194 on 2nd april 2012.
Name of the traveller : Poovizhi Gunasekaran
Booking reference : MDLYCA
Ticket Price : Rs. 3885.00

it was mentioned in the ticket that the flight will depart at 5:40 am from chennai and later it has been chenged to 5:25 am and intimated through sms.i reached the boarding pass counter by 4:47 am after checking my bagage(it took around 5 mins). But they dint allow me to checkin.

The response of the lady in check-in counter is so bad..she said its closed and talking to someone else and no even minding me.i was standing in other que before this.if i calculate all the time i reached the counter in time and they dint allow me to check-in.They are not refunding the money for the ticket too.they said they will accomodate in next flight in evening and i have to pay Rs 5400 extra.
i reached the bagage counter before 5 mins and there no body intimated about the closure of the counter.I NEED THE MONEY BACK.it was horrible experience with the indigo guys.i fainted because of this and nobody minded about that(there is no humanity too).
i had to book one more ticket in someother airlines and have to go.This was horrible experience that i have to was to waste the whole day and the money too.
please get my money Rs 3885 back
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Donot worry much on this. Will pray god to give strength to you. Put a Money back policy to get the refund. Cheers and smile always.

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