[Resolved] IOC — booked refill cylinder not received after 10 days

rohitsonkar

Jul 13, 2013

Address: ROOM NO.101,HOUSE NO. 2D BER SARAI,NEW DELHI, South West Delhi, Delhi

Website: INDANE.CO.IN

I have booked a gas cylinder refill on 03 july 2013 and not received the refill. i have made a complaint on 10july against it and got a contact number of the field officer on 12th JULY 2013 and when i tried to call him to enquire about it but he didn't receive my call. On calling the customer care agasin on 13th JULY '13 , the representative told me the field officer is unavailable on weekends, i asked her then why did you give me number of such a person who is so irresponsible for the things. I was then asked to wait for monday. How much time a person can wait for it. My consumer number is 17981 and my complaint number is 971571. Please do the needful.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

KAMLESH KUMAR RAI

from Mumbai, Maharashtra

Jan 2, 2008

CYLINDER NOT RECEIVED — CYLINDER NOT RECEIVED

CYLINDER BOOKED ON 15TH DEC 2007 AND AFTER DAILY FOLLOW UP BY TELEPHONE & PERSONALY VISIT THE GAS AGANCY (ROHINI GAS SERVICE, SUNDERPUR, VARANASI) THE CYLINDER IS NOT RECEIVED TILL DATE.
GAS CONNECTION NO: 4948

Syed Manzar Mehdi

from Gurgaon, Haryana

Feb 6, 2010

IOC — Hell service

Hi,

it is intimated to you all people that, i wanted to register my mobile no. for cylinder delivery at home
and called up your toll free no.[protected]at 3:58pm on 6th february and one of your helpline executive attend my call he didn't disclosed his name otherwise i would have mentioned. even though he doesn't know how to speak with customer, it is very shameful movement for IOC, i think you people are not providing basic needs to your employee, because he is without any information (i.e. neither provided me distributor contact no. nor able to confirm how to register). It is strictly message to IOC that please listen my call, if it is possible , i would obliged for this kindness.

Thanks,
Manzar

kapil mogha

from Allahabad, Uttar Pradesh

Apr 9, 2010

IOC — always Not Pick the phone

M/s Gayatri Gas Service
D-block bhajanpura Delhi-53
IOC (Indane gas)
no bady pick up the phone for booking no 22567107,22182606 my consumer no is 248

Regards
kapil mogha

prajjukuttan

from Thiruvananthapuram, Kerala

May 13, 2015

iam in trivandrum...my gas agency is KR AGENCIES KAIMANAM...WHEN WE BOOKED THEY WILL GIVE AFTER 40 TO 60 DAYS...WE ALL ARE SUFFERING..PLEASE DOTHE NEEDFULL...ENQUIRE THE AGENCY PLEASE...