IOC domestic gas. — Irregularities at IOC Indane domestic gas distributor.

Sir,
I'm a consumer of IOC domestic gas at their distributor of Cuttack, Orissa named Cuttack Indane Gas, Mohanty Pada, Kafala Bazar, Cuttack vide their consumer no. - CG04469 dated 21/10/08. Sir, we have a bigger size family conisting of 11 members (Including Kids) for which i have requested several times verbally to the distributor after furnishing the written request letter since June-2009 to consider for a second cylinder as it is impossible in our part to manage the family with a single cylinder, but the distributor pays no heed to our request/s. More importantly they do not deliver the cyclinder in proper time as per the guide line laid by IOC. Because the last cylinder was booked on 21/12/09 as their staff/s mentioned in the consumer card manually, but now they are deviating from this by saying that the cylinder was booked on 26/12/09 in their computer and the funniest part is that their computer system is not functioning now to confirm when exactly the cylinder was booked. The tragic is for tomorrow we do not have a filled cylinder to cook and cater my bigger size family.
Therfore I would like to request your goodself to consider the same and instruct your said distributor, for which my family will be grateful.

Thanking you and your earliest co-operation is highly appreciated.


With Regards,

BIRAMOHAN DAS,
CUTTACK.
CONSUMER NO.-CG04469.