IOC / Domestic LPG / Indane — Non-delivery of refill

Address: North 24 Parganas, West Bengal

Hi,

Refill for domestic LPG was booked on 6th May but the cylinder has not yet been delivered.

However, status on the automated booking system ([protected]) is updated to delivered vide bill no. 3052.

Booking & Consumer details given below:
Booking No. = 204996
Date of Booking = 06/May/2011
Consumer No. = 21477
Consumer Name = Arvind Kumar Somani
Consumer Address = B/6, Charulata Apts., BE-8, Ravindrapally, Keshtopur, Kolkata-700101.
Contact Phone = [protected]

Name & Address of Agency = Chirantani Gas Agency, Bangur Avenue, Kolkata - 700055.

I have also logged-in feedback (Reg. No. 117761) on the IOCL site and also sent an email with above details but have any not received any response.

There seems to be a misappropriation of refills here. Please look into this and resolve the issue ASAP.

Regards,
Arvind