[Resolved]  IOC / Indane — Change of LPG Cylinder Delivery Man

IOC / Indane — Faulty Cylinder

Sir,

Quite often i am receiving filled cylinder with leakage. I regret to inform you and kindly do the needful. This is a major problem of LPG. Please take necessary steps.

I found my cylinder was leaking and your Emegercy Service Personnel attended the call and found that both the cylinder in use and the spare one were leaking. Kindly address the problem.

Thanks,
K.Nrupendra

I have had two occassions of cylinder leaking and despite lodging complaints there has been no response. Is there a way out?

This is a complaint against Capt. Rakesh Sharama Gas Service Indane Maholi Road Mathura. On the receipt slip there is emergency numbers and customer helpline contacts are privided but none of the number is working i.e.(2363705 emergency no. & 2854749 IOC customer service cell). So not only me there are thousands of people who are suffering from the same problems and when i asked the complaint number from the agency he refused and then gave a number for compliant of agra and when i called that number i.e Dupty Manager IOCL SANJAY PALACE AGRA at [protected] he does not responded at all and i searched on net for contact details for complaint then i found customer helpline nos.[protected] on www.iocl.com but this no. is not in working.
I personally visited the agency and booked a cylinder on 5/12/2009 he said that the cylinder will be delivered within 8 days but till today the cylinder is not delivered i am fully mentally harassed and need to know the rules and regulation regarding delivery of LPG cylinder Indane and want serious steps should be taken against this agency so that the people may stop suffering from these malpractices of LPG Gas Agencies and hope you will surely take some steps to solve out the problem.With great hopes i wrote this complaint to you and have full faiths that you will do something or other to solve out the problem.

aciatic gas agency,Padi — Gas cylinder supply

No persons at gas suppply office . Nobady responsible to book gas cylinder or deliver. No phone number working. Totaly only name board is there. all customers facing the same

IOC / Indane — blacking of LPG cylinders

This complain is against K2 International, Indane distributor (LPG) for IOC iin Sarita Vihar.
I have been trying to get new connection and have all the necessary documents but the distributor gives me all the reason for not being able to give me a connection, he even sent me to "Bharat Gas" distributor saying that it is Indane new branch and when i complained back he said whats the difference...LPG is same.
Upon pressiing he told me to come at 7am...when I did, office was closed but I could find couple of Hawkers who told me to get a full cylinder in black for payment of Rs 2850.
I hope IOC does something on this issue.

IOC / Indane — undue delay in recoupment

I am an indane(IOC) customer since 1992. I have been in Ayanavaram Chennai 23 and my indane provider was M/s Sabi Gas Agency Ayanavaram chennai 23. since last August I have shifted my residence to Mugappair East Chennai 37 and the indane provider is M/s Ganesh Agencies Mugappair East Chennai 37. Since the day I selected the agency not even one month the emply cylinder is replace in 15 days as in the case of M/s Sabi Gas Agency Ayanavaram chennai 23. When enquired they say by receiving the second cylinder after 25 days of booking and booking for the next replacement after thirty days it is considered advance booking and we have to book after 40 days. Iam a paramedical staff (Nursing Matron) with the Ministry of Railways and I depend on indane for my cooking needs as there is no kerosene oil thorugh PDS. Please help me to get my replacement cylinder within 20 days
Grace
Customer No 37405 M/s Ganesh Agencies Mugappair East Chennai 37.
PS I booked the cylinder on 22nd Jan and yet to receive the cylinder. My normal cycle of gas is 30-31 days.Even if I have to pay extra I am prepared