| Address: Durg, Chhattisgarh |
Indane distributor "shakti gas agency” street-3, sector-4, bhilai 490001 chhattisgarh, never mends his wrong ways. regularly ignores telephone booking. even on receiving call, it is not found on his record & cuts phone without giving booking no. he has mobile no. but refill booking is never done & never gives confirmation. he never delivers refill cylinder in time, not even after over a month. we are suferring at his hands for years. we are always short of lpg due to his irregular & much delayed delivery, even with two cylinders. also in cash & carry, he never returns “charges”. i can produce his malpractices including our booked cylinder delivered2 others on extra kickbacks. i booked lpg on 03.08.11, chased everyweek4 early delivery. but “non-sense” left it pending todate. please punish him suitably & set him right, so that no such delay re-occurs.
Indane consumer : s 011411
M. a. hadi. [protected]@gmail.com
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Shame, shame on the indane website where they have feedback / complaint provision at : (http://webapp.indianoil.co.in/paribhavam/? tomktgis=2) but it is not confirmed upon online submission after all proper fillings of the format, may be to aviod responsibility for action against distrilbutor and its remedy. there is service breach on the part of indane / ioc. any takers please! may the officials act now!!
Indane consumer : s 011411
M. a. hadi. [protected]@gmail.com
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Indane Gas — Too much delay in refill supply
Dear sir,My consumer no. Is 35660 of monmohini gas agency, durgapur, west bengal. Sir, previously my connection was at akash gas agency, durgapur, west bengal. For their problem in refill supply, you have suggested me to transfer my connection at monmohini gas agency, as my area is near to monmohini. So, as per your valuable suggestion i have transered my connection to monmohini.
Now, sir i have booked for a refill supply on 31/12/2010. Till date (27.01.2010) they have not supplied my last booking and also they are not taking another booking. They told me that i can book my next refill after delivery of last booking and the supply is inadequate, and suggested us to contact with indane/ indian oil. Now see, i have got my last refill between 23-29 of december 2009. They are showing indane /indian oil regarding type of booking and delivery system. They told me that any refill booking will be supplied after 30 days. Is there any such system of supply? I am really confused, what is being going on. Also, they are delivering cylinders to the customers who are bringing their cylinders personally and not adjusting the delivery charge also. By this way they are forcing us for non home delivery.
Also for your kind information, my last refill was supplied between 23-29 december 2009, but they have taken a signature on the receipt copy which has the pre-printed date of delivery 16.12.2009.
Sir, i am 70+, it is not possible to follow up at agent's office on regular basis. Please look after this matter, so that this type of problem can be solved for many customers.
Thanking you.
Regards.
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