Ioc Indane Lpg Gas — UNDERWEIGHT CYLINDER SUPPLY

Address: Uttar Pradesh

I am a consumer of M/s Meera Gas Service, 113/286 Swaroop Nagar, Kanpur (tin no. [protected] Phone no.[protected]. My connection no. is 9701 in the name of Mrs. Manju Saxena, my wife. I had various time complained that the cylinder supplied to me is underweight and the cylinder finished in 20-22 days only. this time I booked the gas on 02.02.2012 and the cylinder supplied to me on 14.02.2012. To my utter surprise, when I weighed the cylinder on scale it was only 25.03Kg against 30.04Kg gross weight which was painted on the cylinder. I complained to the agency who assure to look in to the matter. Today, 18.2.2012, I visited the agency and asked that the complaint has not yet been resolved. I asked for the complaint book to lodge my complaint, but I was told that the complaint book is in the possession of the agency owner and he has left the office at 4.10p.m. However, the agency has asked one person to change the cylinder. The changed cylinder was also less by 0.900kg. when weighted. Can this be resolved. How long a consumer shall bear the loss of this cheating being done by the agency or their vendors.
Please do the needful.
SK SAXENA
+91-[protected]