[Resolved]  Ioc Lpg — Undue delay in supply of refill

Address: Chennai, Tamil Nadu

My consumer no is 23486. for LPG supply. I am attached to M/s Vir Gas Agency
Ganapathy st.West mambalam. Chennai.33.
I booked for refil on 07th May 2010 and my serial no (W/L) is 1465. I was told
that supply will be done in 10/12 days time. id by 19th May it will be supplied.
I am pain to inform u that even till date ie.27th May the refill has not been supplied.
I want to know from u the reason for this undue dealy.
Is it becos o[censored]r inefficiency to have regular supply schedule towards ur agents
or the agents have their own chartered preferences for supply for customers
ignoring to adhere to the serial for wait list.
Fo many years M/s Virgas had been supplyying the refil on the committed date.
This delay is for the recent three months only.
U r in the habit of pushing this type of complaints into the dust bin.
When u ask for hike in LPG Price lift ur efficiency towards fulfilling the customer
needs to the same heights.
I hope to receive a reply from u i[censored] r honest in ur conscience to fulfil our needs.
N.RAJAMANI.