[Resolved] Ioc Lpg Complaint — Undue delay in supply of gas refill

amalaloy

from Chennai, Tamil Nadu

Jul 11, 2011

Address: Chennai, Tamil Nadu

My consumer no is 47515. I am attached to M/s Rose Gas Agency, Adambakkam. Chennai.88.
I booked for refill on 14th June 2011 and my booking serial no is 230621. I was informed while checking through the automated booking system on 24th June 2011 that cash memo has been prepared and the cash memo number is 13809. We have visited the gas agency personally and they informed us that we will get the gas 21 days after the cash memo preparation date. It is now going to become 1 month since we booked for the refill and yet to receive the same.
Looking forward for a prompt favorable action and early resolution of our problem.
Don Bosco

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vedha vijayarahavan

from Chennai, Tamil Nadu

Nov 23, 2011

Dear Sir.

I am ;very sorry to express the worst service of Rose Agency - Adambakkam supply of LPG Cyliner

I have booked my Gas cylinder for Refilling on 24th Oct 2011 through IOC Tel Number. We have received the SMS Message on 17th Nov 2011 your Cylinder was delivered by Rose Agency on 16th Oct. 2011. But till date we have not yet received the cylinder. my Connection No is JE 11079 through Jayalakshmi Gas agency - Nanganallur- we enquired to your Rose Gas agency - adambakkam, they informed us, It was wrongly delivered to Mr. Sadhasivam of Rose agency Number. We are unable to do anything with this human error. If it is really done by mistake or purpose ?. At least at the time of Delivery they have to see the bill name and address then deliver., and also we ask when it will be delivered us, they said Mr. Sadasivam of Rose 11079 booked on 4.10.11 for him due date is next week only. at the time of due date it will be delivered to us.

Please how many days we have to wait for this type of Human error. In future ??

Till date (23rd Nov 2011, time 4.15 PM) it is not yet delivered to us still we unable to discuss the thing with the Concerned incharge at Adambakkam, If we ask they are using the un-parliament word. Not able to diggest.

Please instruct them to take care of this and supply us the cylinder as soon as possible

awaiting your reply.

regards

n.vijayarahavan.
Cell [protected]