[Resolved]  Iocl / Indane Gas — REFUSE BOOKING THROUGH WEB BY TOMOGAS

Yes.. this type of attitude is prevalent in many places. I am from Kochi and web booking is accepted at this area.. But the agency booking agent shows a very arrogant attitude and asks to book it again.. .. If you do it as per their advise, you will get your refill after 30 more days...

I have heard this from many people around that the agency was showing such a disgusting attitude to the consumers...

The consumers should unite and take strong action against these agencies who are thinking that its some sort of favour that they are doing... All consumers should be aware that its their right to get the refills at the right time advised by the Indian Oil company (in case of Indane). As per Indian Oil, everyone has the right to get their refill after a maximum of 30 days of booking it (this may be of less time at some other places)

Please contact the helpline of Indian Oil and file a complaint. 155233 is their helpline number and for filing complaints through web use : http://webapp.indianoil.co.in/paribhavam/UserFeedback.jsp

Indane has an online booking system, but it is ridiculously insufficient! We are absolutely dissatisfied with the services.It has been 12 days, at least 50 call attempts, sms, and numerous call center agents who just do not seem to know how to refill a simple order. I am quite sure even this complaint is going to go unnoticed.God help your company if this is how you intend to treat your customers.AF5114 is my consumer number, if anybody is even bothering to check!