[Resolved]  IOCL — Poor quality of Petrol Pump

Address: Gurdaspur, Punjab

COMPLAINT AGAINST IOC: MAMUN CANTT KSP

The overall aesthetics of the civil petrol pump established by IOC in Mamun Cantt(Pathankot) is atrocious. It does not befit the standards of a top class army cantonment and is becoming an eyesore. Inspite of repeated letters, nothing has been done by IOC. It has broken boards, broken lights, tiles, logo board, unpainted shed and living and absolutely no standard for a well reputed organisation like IOC.

On persistent requests and calls, Mr Vishal Gupta (Dr. Mgr Amritsar region IOC) finally came to the cantt and did nothing but just installed another petrol dispenser(old analog type) whereas a digital one was preferred since its more convenient to operate. He also promised to carry out balance work with immediate effect. Since then, a lot of time has swept by; no repair work whatsoever has been undertaken till date and only unkept promises and assurances on the part of the IOC official remain. A few photos are being attached for your consumption.

This mail is a final effort to wake up the IOC fraternity as numerous mails, calls, letters and correspondence for the past 6 months have been turned a deaf ear to.

Hoping that some action will be initiated asap failing which it will become necessary to end the contract with IOC and services of a more suitable and befitting company will have to be sought.