[Resolved]  IOCL — transfer of domestic cylinder connection

Address: Namakkal, Tamil Nadu

As we people lived in Mallasamudram town panchayat areas. We have domestic cylinder connection in Vel Gas Agency, Attayampatti(salem dt). We didn’t get the cylinders properly. We face lot of difficulties to get cylinder from vel gas agency. We cannot able to book cylinder via phone. They didn’t attend call or don’t give a proper answer. So we need to go there & book the cylinders every time. And also they didn’t provide door delivery at all. They simply put the cylinders in the govt space & distribute the cylinders without any prior intimation. So we cannot able to know when they are distributing the cylinders.
Due to this problem, we tried to transfer our connection to our nearest agency which is located in Mallasamudram itself (Senthil Gas Agencies). But vel gas agency didn’t come forward to transfer our connection. They didn’t provide any proper reason or any remedies to solve the issues. So we file a complaint against this problem in our district collectarate. But we didn’t get any solution yet. So we more than 3000 family suffered regarding this problem. So we kindly request you to take necessary action for this problem. Please help us to transfer our connection to our nearest agency. So it would help us to book & get the cylinders easily.
Hopefully we are waiting for your positive response