| Address: Thane, Maharashtra |
I was cancelled my jet airways flight tickets from bangalore to Mumbai. More than one and half month over still they are not refund my amount. I was contacted so many times to jet airline customer care and email them.. They are just bluffing me and not giving me proper information. please find attached email details ..
Refund amount not yet done
Inbox
x
lalan padhi [protected]@gmail.com
Sep 10 (7 days ago)
to info
Dear Sir/Madam,
I was cancelled my jet airways flight ticket from Banglore to Mumbai flight (14th Aug 12) on 13th August 2012. But almost one month over my cancelled amount is not refunded back to me.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Please check on this matter and let me know when I will get my refund amount.
Thanks & Regards
Info
Sep 11 (6 days ago)
to me
Dear Mr Padhi,
Thank you for your email and contacting Jet Airways.
We acknowledge receipt of your email. We have forwarded your query to the concerned department for their action. We will revert to you on receipt of
a reply from them.
May we request you to bear with us during this interim period.
Thank you,
Yours sincerely
Suma Mohandas.
Web Manager
Jet Airways India Ltd
lalan padhi <[protected]@gmail.com>
09/10/2012 04:19 PM
To
[protected]@jetairways.com
cc
Subject
Refund amount not yet done
This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system. Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments. www.jetairways.com
Info
Sep 11 (6 days ago)
to me
Dear Sir,
Thank you for your email and contacting Jet Airways.
With regard to your mail, please be advised that the total amount refundable back to your card is INR 2662/- per ticket. Kindly confirm in order for us to go ahead with the refund procedure.
Total base fare on ticket Inr 4,545
Basic fare used Inr2,960
Taxes refundable Inr225wo//1440 yq //50YR //152 jn //260IN
Cancellation charges Inr 1,050
Total amount to be refunded Inr 2,662
Thank you,
Yours sincerely
Audrey Castelino
Web Manager
Jet Airways India Ltd
lalan padhi <[protected]@gmail.com>
09/10/2012 04:19 PM
To
[protected]@jetairways.com
cc
Subject
Refund amount not yet done
Dear Sir/Madam,
I was cancelled my jet airways flight ticket from Banglore to Mumbai flight (14th Aug 12) on 13th August 2012. But almost one month over my cancelled amount is not refunded back to me.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Please check on this matter and let me know when I will get my refund amount.
Thanks & Regards
Lalan Padhi
This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system. Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments. www.jetairways.com
lalan padhi [protected]@gmail.com
Sep 11 (6 days ago)
to Info
Dear sir,
When I cancelled my tickets they told me to refund me Rs 3400 and now the amount you mentioned is 2662.
Why these difference came?
Please take this issue seriously. bcz almost it was so late..
Regards
lalan padhi [protected]@gmail.com
Sep 12 (5 days ago)
to guestrelations, corporate, Info, bcc: samya
Dear Sir
I am Lalan Padhi and I am frequent flyer of Jet airlines.
I was cancelled my flight tickets on 13th Aug 12 from Bangalore to Mumbai flight.
I was cancelled my flight tickets from Jet airways customer care executives through telecall and they informed me first time for refund amount is nearly Rs 3400 and amount will be credited to my card within 15 days. One month is over still i am not getting my refund money back.
I was called several time to customer care support regarding refund amount of Rs 3400. They just giving me always wrong information regarding this issue and misguided me always.
Again I was informed this via email to [protected]@jetairways.com and they informed me refund of Rs 2662 only.
Now this time it is very serious. I will fix this case with the help of consumer court if you are not willing to do any needful action.
You can check my all the call details which may be recorded on your customer care list.
and please go through below messages for your information.
I need quick response from your side and hope you release my amount back to my card as soon as possible.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Thanks & Regards
Info
Sep 12 (5 days ago)
to me
Dear Sir/ Madam,
Thank you for your email and contacting Jet Airways.
With regards to your email, may we request you to kindly advise us if the amount INR 3400was informed by Jet Airways airport counter staff,
Thank you,
Yours sincerely
Neha Gawandalkar
Web Manager
Jet Airways India Ltd
lalan padhi <[protected]@gmail.com>
09/11/2012 07:24 PM
To
Info <[protected]@jetairways.com>
cc
Subject
Re: Fw: Refund amount not yet done
lalan padhi <[protected]@gmail.com>
09/10/2012 04:19 PM
To
[protected]@jetairways.com
cc
Subject
Refund amount not yet done
Dear Sir/Madam,
I was cancelled my jet airways flight ticket from Banglore to Mumbai flight (14th Aug 12) on 13th August 2012. But almost one month over my cancelled amount is not refunded back to me.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Please check on this matter and let me know when I will get my refund amount.
Thanks & Regards
Lalan Padhi
This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system. Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments.
www.jetairways.com
lalan padhi [protected]@gmail.com
Sep 12 (5 days ago)
to Info, guestrelations
Dear Madam,
I was cancelled this ticket contacting customer care executive and they informed me for Rs 3400 will be refund to my account. After knowing only I tell them for cancellation.
If you have records of all calls then you can check.
Regards
Info
Sep 13 (4 days ago)
to me
Dear Mr. Padhi,
Thank you for your email and contacting Jet Airways.
We acknowledge receipt of your email. We have forwarded your query to the concerned department for their action. We will revert to you on receipt of
a reply from them.
May we request you to bear with us during this interim period.
Thank you,
Yours sincerely
Indianna Mendonca
Web Manager
Jet Airways India Ltd
From: lalan padhi <[protected]@gmail.com>
To: [protected]@jetairways.com
Cc: Info <[protected]@jetairways.com>, [protected]@jetairways.com
Date: 09/12/2012 11:13 AM
Subject: Fwd: Fw: Refund amount not yet done
Dear Sir
I am Lalan Padhi and I am frequent flyer of Jet airlines.
I was cancelled my flight tickets on 13th Aug 12 from Bangalore to Mumbai flight.
I was cancelled my flight tickets from Jet airways customer care executives through telecall and they informed me first time for refund amount is nearly Rs 3400 and amount will be credited to my card within 15 days. One month is over still i am not getting my refund money back.
I was called several time to customer care support regarding refund amount of Rs 3400. They just giving me always wrong information regarding this issue and misguided me always.
Again I was informed this via email to [protected]@jetairways.comand they informed me refund of Rs 2662 only.
Now this time it is very serious. I will fix this case with the help of consumer court if you are not willing to do any needful action.
You can check my all the call details which may be recorded on your customer care list.
and please go through below messages for your information.
I need quick response from your side and hope you release my amount back to my card as soon as possible.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Thanks & Regards
Lalan Padhi
[protected] Forwarded message[protected]
From: lalan padhi <
[protected]@gmail.com>
Date: Tue, Sep 11, 2012 at 7:26 PM
Subject: Re: Fw: Refund amount not yet done
To: Info <[protected]@jetairways.com>
Lalan
[protected]@jetairways.com> wrote:
Dear Sir,
With regard to your mail, please be advised that the total amount refundable back to your card is INR 2662/- per ticket. Kindly confirm in order for us to go ahead with the refund procedure.
Total base fare on ticket Inr 4,545
Basic fare used Inr2,960
Taxes refundable Inr225wo//1440 yq //50YR //152 jn //260IN
Cancellation charges Inr 1,050
Total amount to be refunded Inr 2,662
Thank you,
Yours sincerely
Audrey Castelino
Web Manager
Jet Airways India Ltd
lalan padhi <[protected]@gmail.com>
09/10/2012 04:19 PM
To
[protected]@jetairways.com
cc
Subject
Refund amount not yet done
Dear Sir/Madam,
I was cancelled my jet airways flight ticket from Banglore to Mumbai flight (14th Aug 12) on 13th August 2012. But almost one month over my cancelled amount is not refunded back to me.
My Ticket PNR no: ESEKPR
Ticket No:[protected]
Name: Lalan Chandra Padhi
Please check on this matter and let me know when I will get my refund amount.
Thanks & Regards
Lalan Padhi
This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system. Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments. www.jetairways.com
This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system. Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments. www.jetairways.com
Info
With regards to your email, please be advised we have forwarded the contents ...
Sep 13 (4 days ago)
lalan padhi [protected]@gmail.com
Sep 15 (2 days ago)
to Info, guestrelations, corporate
Dear Sir,
2days over. Still I am not received any kind of reply from you and not received my money.
Please do the needful as soon as possible
Thanks & Regards
Was this information helpful?
jet airways tickets — non refund of payments
On 09/02/2010 I was booking air tickets of JET AIRWAYS for me & my family members through " make my trip.com " while booking tickets the transection was not complete as informed to me the ccavenue executive Mr.ROHIT and informed that my amount will will be refunded within three four days but till date it is seven days have past but I am in no reciept of any Refund into my account from which the amount Rs. 17,742.00 was debited on dt. 09/02/2010. Earlier also I have written to ccavenue but no communication from them is recieved from them till date. The transection ID provided to me were FLT[protected] & FLT[protected]. Please look into the matter and inform me accordingly.