Dear Consumer Complaints,
Recently I have tried to book a flight ticket from Chennai to Visakhapatnam on 07.10.2009 through www.jetlite.com, I hv choose my travel and I have provided the required address information, but I couldn't see the price when I booked, it showed only when I searched the flight initially Rs.1730.00, after I have given my address details and sumbitted, I got a reservation Code: GUAFIW, ticket No.[protected]. I couldn't understand anything with that, because it is subject to confirmation. Hence I booked another airlines. When I received my credit card statement, I was shoked to see the Debit of Rs.1730.00 from my credit card. Here is surprising thing is that, I have not been asked any payment details when I booked the ticket through jetlite, more over, I did not give my additional security code from Master Card, which became mandatory since August 2009.
I strongly believe that they might used my old data (I booked my tickets even before with my ICICI credit card in 2008). I am trying to reach them to their office phone no.s of Mumbai, Chennai as well Bangalore, but no body is picking.
Please help me to get my money back as I that booking was not refundable (status).
Regards,
Francis Was this information helpful? |
We're sorry to hear about your experience. Please write to us with your contact and credit card details at [protected]@icicibank.com. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team