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Bharat Petroleum [BPCL]

[Resolved]  LPG — Inordinate delay in supply of LPG

I have an LPG connection with Hansa Gas Agency, Guwahati, Assam. My concumer no is 20722.

I made my booking for an LPG cylinder 15 days back and have been calling up my agent for delivery.

But everytime i call i am told that delivery is yet to come and once they receive delivery they will immediately send a LPG Cylinder over to my house.

This is a recurring problem. Is there anyone who can address my problem as this issue causes undue anxiety on a recurring monthly basis. If this is not the correct forum can someone guide me to the correct forum for redressal of my grievances?

Hoping for an early response.

Mary.L.Tangpua
B-19 RBI Officers Colony
Christian Basti
Panchsheel Apts
GS Road Guwahati-5
ASSAM
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Aug 13, 2020
Complaint marked as Resolved 
 
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