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Mahindra And Mahindra Complaints & Reviews

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V
VIJAY KAPUR
from Jammu, Jammu and Kashmir
Oct 20, 2009
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Sir,

I had purchased a mahindra xylo E8 , from day one both front discs are emiiting a black carbon like residue which accumulates on the wheels, also when you hit the brake it produces such a loud screech which is unbearable. The clutch is so hard that after driving for 50 kms only u feel so tired. We had reported all these problems to M/s Koncept AutoMobiles from 1st service onwards but nothing was done, finally we had lodged a complaint on Mahindra customer care and Mr.Vivek Dixit from mahindra contacted us, but he also did not rectify the issue citing that the brake pads had worn out and we will have to pay for there replacement.

My care has just run 17000kms and they say that the brake pads have to be replaced. I am really dissapointed with the xylo and so called mahindra customer care.
So please help in taking this matter to the highest authority.

Xylo Details :

Chasis No.92A11183
Engine No.BV84M72255

regards!

Vijay Kapur
Aug 14, 2020
Complaint marked as Resolved 
Dear Vijay,

We are very sorry to hear about your experience. We assure you that we’ll look into the matter and escalate your concern. Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*

Our mailing address: Mahindra & Mahindra Ltd., Automotive Sector, Road No. 13, Worli, Mumbai : 400 018.

Thanks,
Mahindra Team

*Toll Free number is accessible from MTNL, Garuda and BSNL phone.
I purchased a xylo car model no.E8ABS on 01/04/2010 at 6.00 pm at SHIVA AUTOMOBILES, TRICHY, OWNER NAME:BALADHANDAYUDHAM. the next day(02/04/2010)morning i found a pit on the top portion of the car.the above it has been painted on the top.immediately weinformed to the showroom where we bought. they said 03, 04, 05 of april is a holiday.we will take action on monday they said.I took the car on monday(05/04/2010)morning 9.45am. they are saying that we will rectify the fault and give. we are buying a new car of cost 9, 38, 000.i dont know what is the name of the new car, they are giving us a holed car.how can we buy that, we are paying the money for new car without fault, notfor the repaird car.i already informed the customer care, no action from them also.can u help me reg this.i need a new car not the fault one.

periyasamy
mob.no:[protected]
had purchased a mahindra xylo E8, from day one both front discs are emiiting a black carbon like residue which accumulates on the wheels, also when you hit the brake it produces such a loud screech which is unbearable. The clutch is so hard that after driving for 50 kms only u feel so tired. We had reported all these problems to M/s Koncept AutoMobiles from 1st service onwards but nothing was done, finally we had lodged a complaint on Mahindra customer care and one o[censored]r representative from mahindra contacted us, but he also did not rectify the issue citing that the brake pads had worn out and we will have to pay for there replacement.

My care has just run 25000kms and they say that the brake pads have to be replaced. I am really dissapointed with the xylo and so called mahindra customer care.
So please help in taking this matter to the highest authority.
from
Anshuman Gupta
ph: 0-[protected]
I have purchased a Mahindra Xylo E8 last month . while driving with the a/c on at low speed with the vent directed to the wind screen the front glass got fogged outside. when I stopped the the a/c the fogging was inside. I had to drive the whole way with the wiper on . when I contacted another user of xylo, he also said to have the same problem . Please suggest what to do .
had purchased a mahindra xylo E8 in march 2010, got serviced twice(done 8000 km only) immediately after second service i noticed that front shockers are making noise on speed breaker. car was sent to koncept dealer workshop in delhi (35 km from my place) they repaired and assured me and took some charges. very next day i found same problem with more noise, contacted workshop manager but not ready to sent technical person to my place as it is not possible for me spent one day and drive 70 km because of their fault in providing disgusting service by incapable and inexperienced technical staff. shall i drag them to consumer court fo providing insufficient service.

Dr sanjay k jain
New delhi
[protected]

ch no. MA1YA2BVN2B24941
I had purchased a mahindra xylo E8, from day one both front discs are emiiting a black carbon like residue which accumulates on the wheels, also when you hit the brake it produces such a loud screech which is unbearable. We had reported all these problems to global gallaries from the time i have experienced. Mahindra customer care is still working on this and waiting for reply.

I am really disappointed with the xylo and so called mahindra.
So please help me in understanding the problem and how to solve this permanently.

pls send me reply on my mail id [protected]@rediffmail.com
I am owning Mahindra Xylo E8 model. I have also experencing the above complaints like front discs emitting black carbon & loud screech noise while applying brakes.

Highly disappointed with the above problems, please help me how to solve this issue?
Respected sir I have been booked xyloh4 withabs sliver mist colour on 5.9.2013 in jain cars mahanidra in thriuvannamalia and they promies to deliver on r before 25th of the same month but still now they not delivered I have advancad a50000rs on 5.9.2013 and the remaning amount of 9lakh
39thousan231rs as ddno(937569)from pnb bank is also been paid on 25.9.2013 but still now vehicle is not delivered so pls make delivery by 04.10.2013 r I will cancle order and have to go conusmer court the jain car is also nor responding for exchange of vehicles I had a bolrezlx of 2007modle asked for exchange andgo for xylo, but they never responed to it frowich I have lose an 20000rs exchange offer .so ihave to foreced to sell for another company even though I had faith on mahindra cars and booked xylo but the delive and serivce is been too worst .my order form no. Is 00035 and the salse rep is asha.s from jain cars&auto sales (p)ltd thriuvannamali
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    V
    Vikram
    from Raia, Goa
    Oct 1, 2009
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    Actually we were supposed to buy Innova but due to the cost and maintenace we had booked xylo E2 at GOA DPC MOTORS in the last month ,the payment of Rs.3 laks as for the down payment and also for the booking was deposited in their GOA OFFICE,DPC MOTORS,but till date we had not recieved the car.After complainting in thier main Head office Mumbai ,on one is botther in looking into the matter and neither the Branch MAnager of GOA SHOWROOM ,even they are not wiling to answers.

    we had not expected these from Mahindra ....



    vikram
    Dear Vikram,

    We are very sorry to hear about your experience. Please send us your contact details on [protected]@mahindra.com and we'll get back to you.

    Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*

    Thanks,
    Mahindra Team

    *Toll Free number is accessible from MTNL, Garuda and BSNL phone.
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      G
      Gopalkrishna CJ
      from Coimbatore, Tamil Nadu
      Sep 26, 2009
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      M&M have advertised the availability of an extended warranty called Scorpio Shield for its
      customers to avail. The small sum of 30,000 is by no means a small one, one that could
      have been used wisely elsewhere.

      when I tried to make a claim on utlitising the extended warranty scheme (car # KA 01 MC 1740, Service center, Sireesh Auto, Hosur road, Bangalore), my service center clearly indicated that the M&M records do not indicate the existence of the same and hence would not be able to process a bill against the extended warranty.

      This has enraged and embarrassed me no end, I have written to M&M on the 3rd of September, with a reply from their customer care department on same day that my complaint will indeed be addressed. Till date there is no response and I am now convinced that M&M are getting away with many such instances as well.

      Please help

      rgds
      Gopal
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Gopal,

      We are very sorry to hear about your experience.

      The amount paid by you was Rs. 9, 999 and not Rs. 30, 000 as incorrectly stated for the extended warranty. It has been refunded to you.

      Note that for any queries or feedback in the future you can always call us at the Scorpioline –[protected] or at the WITH YOU HAMESHA Toll Free Number –[protected]
      Email: [protected]@mahindra.com

      Mailing address: Mahindra & Mahindra Ltd., Automotive Sector, Road No. 13, Worli, Mumbai : 400 018.

      Thanks,
      Mahindra Team

      *Toll Free number is accessible from MTNL, Garuda and BSNL phone.

      mahindra and mahindra scorpio m2di — extra warranty

      maine scorpio m2di kharidne ke liye nexgen soloution pvt ltd me advance booking 21000/- diya or us samay mujhe kaha gaya ki extra warrenti optional hai wo app le sakte or nahi bhi magar jab gadi lene ke liya gaya to wo mujse kahte ki ye aapko lena hi padega warna mai aapko gadi nahi de paunga
      Dear Amit,

      Sorry to hear about your experience. We request you to contact our Customercare team at [protected]@mahinrda.com or call on our Customercare helpline: [protected]/[protected].

      Regards,
      The Scorpio Team.
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        rojil v raj
        from Muluppilagadu, Kerala
        Sep 9, 2009
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        hello,
        We have taken of the new mahindra xylo ,on the first service itself we noticed some problems, we mention it to the service manager but they cannot clear them .
        they are unknown abt that problems.
        problems are
        1, joint sound now the sound is increasing,
        2,fanbelt sound
        3,front bonnet vibration
        4, one more sound coming frm both sides of the body but we cannot identify wer the sound comes

        in the service centre ther mahindra helpline scorpio vehicle hit on our vehicle mirror and scratched it and back right side wheel cap also scracthed they told we will
        will replace it on the next service . we have taken the second service but all the problem still persist. we have email to coustomer care of mahindra [protected]@mahindra.com but they didnt reply at all. hope a better reply

        VEHICLE NO.. KL-13-T-3873
        MODEL ..... uch2bmra7r111rt
        ENGINE NO...BV94D42451
        CHASIS NO....MA1YA2BVN92D28013
        KEY NO1 ......20/04/2009
        NVAR ID ......EKM024293
        First & second service we taken from kozhikode ,T V Sundaram Iyengar & Sons Limited ,

        regards,
        ROJIL V RAJ
        VIKAS BHAVAN ,VALIYANNUR,
        P.O. VARAM.
        KANNUR, KERALA
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Rojil V Raj,

        We are very sorry to hear about your experience. We assure you that we’ll look into the matter and forward your response to our customer care department. Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*

        Thanks,
        Mahindra Team

        *Toll Free number is accessible from MTNL, Garuda and BSNL phone.
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          S
          shambhu kumar
          from Delhi, Delhi
          Aug 22, 2009
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          my name is shambhu kumar. i bought new scorpio model SLE in the month of november 2008 a seven months ago from NEXGEN dealership Ranchi.few days back i encountered a problem in vehicle and vehicle was stopped on road in night .next day it was brought into mahindra service centre where it was found that clutch plate were worn out badly, pressure plate and bearing were also suffered.all three parts were replaced and i paid rs 8000/ as they didnt considered in warrenty claim although i tried to convince them.it was great surprise for me of happening such thing for new vehicle .total run by vehicle is 10500.
          fyi it was handled by experienced driver having experience of 15 yrs of driving such type of vehicle and i m sure vehicle was taken care good.i can sure the only reason could be bad material used in clutch assembly or old part had been put before delivery.being a new vehicle and distance run only indicates wrong parts have been used in vehicle.and i hold full responsible to mahindra &mahindra motors for putting me such a trouble and expenses occured by me and request to take a action in my case and reimburse my amount.
          Aug 14, 2020
          Complaint marked as Resolved 
          I also own Scorpio and can confirm it that the Clutch Plate assembly of Scorpio is Defective. I had this problem within 7-8 months of purchase but i was offered free replacement under warranty. Now after 3 years of further use, i find that the clutch plate assembly is again got faulty. Dealer is charing about 15K for it. No other part ever had any problem except the clutch plate.
          I think u must draft a letter and send to dealers, regional and head offices of mahindra as well as to All other dealers in your area, news sites etc.. and it will help..
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            A
            Ashish De
            from Pune, Maharashtra
            Aug 20, 2009
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            When I went to take my 2nd cylinder the Distributor add over 1000 Rs. Grossaries. It is not really nead to me. On my query they told that the BPCL Supplying these products & without these BPCL is not providing the 2nd cylinder connection.May I know why these is a Compulsory metter? Why BPCL exploting the customers against customer will ?

            My request to all Customer of Bharat Gas please stand against these type of Forceful matter.
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              A
              Arun Kumar Pathak
              from Pune, Maharashtra
              Aug 19, 2009
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              Mahindra & Mahindra Ltd. Area Office, Bhuwanashwer had booked a parcel for Mahindra Defence Systems, New Delhi on 11th July 2009 through DTDC vide Docket No. K34852488 but till datei.e. 19th Aug. 2009, the packet containing doucuments had not been delivered to Delhi office. Multiple complaints have been lodged with all concerned officials namely Mr. Kamal Rawat, Branch Mamnger, Tel.[protected], Mr. Vikram Kothari, G.M.Mob. [protected] and customer care of DTDC but all in vain. Till date neither the packet has been delivered nor any response has been given to us. The extreemly poor service and highly non cooperative behaviour from DTDC has caused a huge loss by not getteing the doucuments in time . We are planning to lodge l formal complaint with Consumer Forum for non delivery of packet resulting huge loss to us.
              Arun Pathak Dy. General Mnager- Marketing
              Mahindra Defence Systems,
              2 A Bhikaji Cama Place,
              New Delhi-110066
              Mob. [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                arvind kumar
                from Bhopal, Madhya Pradesh
                Jul 21, 2009
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                Not receiving any information on the subject matter .
                I am continuously following up with RPFC Mumbai for transfer of my FPS details to RPFC faridabad, even RPFC faridabd has written letter to them . I have mailed to
                ro.[protected]@epfindia.gov.in
                and
                acc.[protected]@epfindia.gov.in - on 17.06.09 and then again 26.06.09

                Faxed the letter of RPFC Faridabad to Bandra office to Mr.P.M.Methew and Mr.Mukesh Kumar ( on fax number[protected] and[protected] respectively on 26.06.09 )

                Mailed the information on EPF site with ref number CEPFO/E/ 2009/ 07484.

                Today called up Both Kandivili and Bandra RPFC office and they advised to contact the Pension fund office. No one responding there now .

                Pl help : My FPS number is : MH/ 7878 / 13665

                Arvind Kumar
                Aug 14, 2020
                Complaint marked as Resolved 
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                  P
                  Pravin
                  from Pune, Maharashtra
                  Jun 12, 2009
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                  Dear sir,
                  I saw a message in my mobile no.[protected] on 05th, June, 2009.that message is"congratulations!!! you have won GBP 250, 000.00 in 2009 shell international mobile draw, to claim yourprize E-mail:[protected]@live.com,
                  sir please tell me the process, how and from where can i get money?
                  and send your contact mobile number to my mobile no.[protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Pravin,

                  The message that you have received clearly sounds like an unsolicited (spam) email message. We are curious to know why the brand "Mahindra Lifespaces" has appeared in the subject line. Can you forward a copy of this email so we can investigate this further? Email me at lifespaces.[protected]@gmail.com
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                    S
                    Sreekumar Kurup
                    from Mumbai, Maharashtra
                    Jun 10, 2009
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                    Manufactoring Diffect on newly purchaed Vehicle

                    Sirs,

                    My Name is Sreekumar Kurup, employed in Dubai for an international
                    Media Network. Recently I bought a Xylo E8, from TVS Showroom
                    Alappuzha(Kerala) on 23rd May.

                    It was a very unforgetable experiance from the Alleppy showroom when I
                    went with my family to take delivery of the car, may be I am little
                    greedy in geting a complementary approach from your staff there,
                    instead...
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                    Z
                    zeal foods & beverages
                    from Mumbai, Maharashtra
                    Jun 9, 2009
                    Resolved
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                    sir, we have purchased one mahindra & mahindra generator from m/s agarwal & associate engineers, kanpur on date 20 june 2008 for the Rs. 2, 72, 480.00 but we regret to make the complaint of local service provider m/s G-Link Enterprises, Kanpur that he is continuosly trying to make us fool by his miss guiding statements.
                    We have made complaints many times to this service provider but he use to send a service engineer only but no any action being taken till date. Despite of written statement by their service engineers ( we have all the copy of the same complaints sheets) he is not solving our problem. The details of product is written below:
                    Mahindra & Mahindra Make D.G.Set Fitted with Enginer Model 4335 H.P. At 1500 R.P.M. Four Cylinders Water Cooled Battery Start Diesel Engine Fitted with 25 K.V.A. 3 phase Attematpr Including All Accessories .
                    Sir, Kindly Do some needfull and if any further querry from your side in this connection, please contact us at our web site zeal_foods.[protected]@yahoo.co.in.
                    With regards,
                    for zeal foods & beverages,
                    manoj
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Same problem with me also.We purchased one 15KVA diesel genset for running a training centre of poor and our centre is closed due to non-cooperation of Mahindra service Providers.

                    All the foundations in this country are working for upliftment of poor including that of Mahindra's own foundation but it is unfortunate to see that Mahindra are not cooperating with our poor initiative.

                    I request to give suggestion how to sue them at different forums.

                    There is no coordination between Dealer and Manufacturer how this can happen?
                    That means the dealer may be selling duplicate product of Mahindra.

                    God only can save us from one of our reputed company which we as consumer rely.
                    What the bad service your service center provide of bhopal?!?
                    i have two DG of your company in vidisha but not get proper service yet.
                    Siddharth singhai
                    No--[protected]
                    Respected sir/m`am
                    I reside in village called sirsaganj, dist; firozabad. here we are facing electricity problem very badly. because of this problem our day to day routine gets suffered and not been able to focus and give time to our business.hence we thought to buy one silent portable generator for house hold use. we bought genset(5 Kva) from indian multinational co. called mahindra & mahindra. the good part of the issue was we have got generator within 2 days of the request from Shree Radhey distributors, lacknow because it nearby to our place. after that the scary part comes. we have got this genset on 13-09-11. and the problem starts after 20 days of purchased. the list of problems are as follow.

                    1) The brand new generator did not get startd.after so many calls and complaints, after 5 days got serviced and got to know the battery didn`t charging.
                    now, done with this problem after few days it got worse.
                    2) This time the generator was stops automatically after starting of 5 seconds. as usual so many calls it gets solved after 4 days.
                    3) Now i thought it is my time to get little benefit but this time it comes with new problem and the problem was the generator was not producing the power supply i have done with this problem solved and now new problem comes i.e supplying less voltage and hence cannot use anything.
                    4) machines takes routine services like our car, bike etc i thought the company might inform us when the service gets due but the situation is totally different no buddy is interested to inform us about 1st, 2nd due services. days goes, the month goes no buddy was interested to get the services done. then i called them so many times and then got it done.
                    its around 9 to 10 months to this generator but i never have any feeling of had it. i am totally unsatisfied and never gets free from this generator physically and mentally. some time i feel that i have got defected piece.
                    so please, its my humble request to get this generator replace with new because i have also spent nearly 2 lac rs and also liableto get value for money.
                    and other side take action against1) dealer . Mr. Vinay, Shree radhey distributor lacknow contact no.[protected]
                    2) After sale sevice provider Mr. Rajeev Upadhyay and its whole service team mr. manoj, mr bunty etc. Agra Contact no.[protected]

                    kindly expecting your valuable response.
                    thanking you
                    sudhir tomar
                    [protected]
                    Dear sir,

                    please note we have release the purchase order as on 05/11/2012 and a delivery lead time of one week.But still we cant received generator & prompt reply also, Before releasing the P.O we have discuss clearly regarding the delivery time as one week .so we are totally disappointed with this before releasing the P.O we have planning to Coimbatore at that time you have committed one week delivery, now we are loosing huge time & money, due to delay of generator.

                    Now we have a huge doubt, you have allotted our generator to some other party.

                    what is the correct reason for delaying the gen set, the dealer says the VAT problem .Due to this reason the gen set not released in production unit(madras).

                    So please take proper action against this complaint

                    waiting for your prompt reply.

                    Regards
                    viswanaathan
                    Dno;33, tsr layout, 2nd street,
                    kongu main road,
                    tirupur,
                    tamilnadu.
                    mobile:+91-[protected]
                    Respected Sir,

                    I From to Bikaner "SANJAY CITY FILLING COMPANY"(PETROL PUMP)NH-15, Ganganagar Road
                    Sir I have Purchased DG SET But DG Set are Cannot Prpoerly Work. Sir I nned to accept Compalne My Firm
                    Because Cannot accept my Prbolem here (Umesh Ji Sharma Your Company Delaer in Bikaner)
                    This is Problem not solve From 2 Months

                    So Please Accept Our Problem and Solve that.

                    Thankyou
                    From :: Sanjay City Filling Company Bikaner
                    Mail id :: [protected]@gmail.com
                    Phone No :: [protected]
                    Address :: Ganganagar Road NH-15 Bikaner (raj.)
                    Respected sir


                    I From visakhapatnam kurmannapalem vizag 46, o nagamuni

                    sir i have puchased mahendra degil set 20 k v canat proper serviceing in vizag service center,

                    I am complaint given 4 days back, yesteday poor service mech attend but not retfied problum

                    he told tomorrow well attend another person, I am call to morning sevice center, from 10am onwords to

                    7pm precevently ringing no budy attend comlaint, service center woner phone no [protected] i am

                    calling this number but no respond please take action serasely vizag service center

                    naagamuni
                    [protected]
                    sri sai nilayam

                    kurannapalem

                    vizag 46
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                      R
                      Ronik Bahl
                      from Hyderabad, Telangana
                      Jun 4, 2009
                      Resolved
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                      Dear Reader,

                      I had bought a Brand new ( as claimed by Mahindra and the dealer ) Scorpio last year, the product was full of defect the milage never jumpe 6 kmpl, after running for 6K km the suspension bush got torned while driving in delhi, the engine used to get heated up and A/c get frequently tripped.
                      the horror came when i went in for fitting of the speaker, i found that there were holes drilled at the back door and there was already bents made to accomodate the the 9; speakers. this not standard. the dealer Koncept Automobile says they not done, Mahindra keeps mum on this issue as per them the car was shipped from the plant without being used .

                      I have clear cut proof that this company is not worthy of giving customer a genuine new product, so be carefull when you buy any of the Mahindra product.

                      Till date the vehicle suffers from multiple problem, coz of reasons either Mahindra shipped a used vehcile or Quality of the product is too pathatic.

                      I once again caution you not buy this fake product, i have been cheated, don’t get cheated.save your money look for any other option but not Mahindra & Mahindra’s Product line they are a Phoney company.

                      Regards

                      Ronik
                      ([protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      are u sure of Koncept ? I would trust more Mahindra then the Delhi Scorpio dealers like Koncept and Bhasin. These companies are total rip off, their staf[censored]nexperienced and unreliable. Once the warranty is expired they would fix one thing and break another so that you just keep spending your money...
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                        V
                        VIJAY RAJBANSH
                        from Didwana, Rajasthan
                        May 29, 2009
                        Resolved
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                        Resolved

                        Dear Sir,

                        It has been exactly eleven days since I gave a complaint to you regarding catching of fire by my M & M Scorpio LXM Reg No UP 80 BD 1275, Chasis No. MAITB2BSC82E79576, Engine No.BS84E30795 Purchase dt 9/10/09.
                        When I did not get any response from you or your Authorised dealer M/s Atmaram Auto Enterprises, Agra, I contacted them over telephone on 23rd May 09 to know the fate of my vehicle lying with them &the status of my complaint.I was informed that the Service Engineer of the company will visit the dealership on 27th May 09.I requested them to call me over telephone as soon as he visits & not to conduct any investigation or repair works in my absence.After some time I received a call & the person identified himself as Mr. Amitabh Nautial, the Service Engineer of the company.I repeated the same request to him also.
                        When I did not get any call on 27th May I visited the Agra dealership on 28th May 2009 & met Mr.Anil Dudhewala the owner of the dealership. He informed me that Mr. Nautial visited his dealership on 27th as per schedule & the repairwork in my vehicle has been completed in my absence.On informing him that repair work should have been completed in my presence he replied that as I was out of station hence they did the job on getting my concurrence over telephone, which was a blatant lie.
                        From this it is clear that your company & the dealer is not interested in solving my complaint & are even not showing basic courtsy to its customers of even responding to their queries. You are trying to hide some design faults & endangering the life & property of customers.All this comes under the definition of deficiency in customer service under customer protection act. Hence I would like to give final notice to you that if withen three days of this mail my vehicle is not replaced & suitable compensation is not given to me for the hardship I am facing & mental trauma I have suffered, I will be forced to file a case in the competent forum for redress of my grievance. Also as I understand that the said model has some design fault hence I am starting a blog through which customers who have faced similar problems will be invited so that all o[censored]s can fight collectively against the dangerous game your company is playing by endangering the life of its customers.
                        Also I will seek the help of consumer protection NGO's & organisations so that maximum coverage can be given through print & electronic media so that your company is forced to pull back the faulty model before any more lives are endangered.

                        Regards
                        Rajesh Bhasin
                        Raj Tractors
                        G.T. Road
                        ETAH-207001 (U.P.)
                        Tel.[protected]


                        ote: Forwarded message attached
                        -- Original Message --
                        From: "vijay rajbansh"
                        To:
                        Subject: FIRE IN SCORPIO ON ROAD
                        Dear Sir,

                        We are a business group having dealerships of TAFE tractors in Distts. of Agra, Etah & Firozabad in UP. Moreover we are also the authorised dealers of Honda Motorcycle & Scooter India Pvt Ltd in Etah & Firozabad Districts.

                        At present we own the following vehicles of your company for personal & official use.
                        1. Mahindra Armada Model 2007 Reg No. UP 80 M 1711
                        2. Mahindra Utiliti Model 2009 Reg. No UP 80 S 9611
                        3. Mahindra Bolero DI Sports Model 2007 Reg No UP 82 J 8580
                        4. Mahindra Scorpio M2 DI Model 2007 Reg No UP 83 M 4101
                        5. Mahindra Scorpio Crde Model Oct 2008 Reg No UP 80 BD 1275

                        A couple of days back our Scorpio Crde vehicle while on the HighWay No 2, near Etmadpur, suddenly emitting irregular noise accompanied with smoke. On stopping & opening the bonnet heavy smoke with fire was observed in the engine.The fire was doused with mud & water. The vehicle was towed to your local dealers at Agra, M/s Atmaram. We were informed that the intake pipe of the air induction system had broken off & due to friction & some other reasons it had caught fire.

                        We had been purchasing your vehicles for the last few years, believing that a reputed company like yours, must be keeping the safety of its customers as top priority. But we were shocked to find another customer in the above dealership who had faced the same problem. This reflects very poorly on the functioning of your company & the weightage you give to customer safety.

                        We request you to depute your HO Service personnel to inspect & attend our vehicle on priority basis. Further we request you to give to us in writing the exact cause of this accident & also the recourse to the passenger, in case the same problem occurs in our other vehicles and the electrical malfunction due to fire.In the interim we have started keeping a hammer to break open the windscreen as a precautionary measure.

                        We request you to treat this matter as extremely urgent.

                        Regards
                        Rajesh Bhasin
                        C-45, Kamla Nagar, AGRA
                        Tel. [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        my uncle faced similar problem
                        i was the owner of 2 trector.i was not satessfid the break system of trector.the break system was very week.
                        Our car also burnt on 1st of Oct 2011. There was no response from the delaers.We are planning to take a legal action .Incident messages would be given to all Medias soon.
                        Palanivelraj @ [protected]
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                          dinesh kumar singh
                          from Chandigarh, Chandigarh
                          May 29, 2009
                          Resolved
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                          Respected sir,
                          With due respect it is requested that I purchased a bolero XL, bearing no- B0081200 on dated 01.02.2005 from Mahindra & Mahindra Financial Services Ltd, having their corporate office at Sadhana House. 2nd Floor, 570, P.B. Marg, Worli, Mumbai-400018, at loan agreement of Rs. 250000.00.
                          But from the financer sides the loan amount was repay as per schedule i.e. under the agreement, in 35 month of Rs. 8800.00/month.
                          It was agreed by financer sides that he should be collect monthly installment amount by his person.(i.e. door to door), but this facility not provided by financer & facing a lot of problem to submit my monthly installment.
                          Also this facility was provided by financer sides that if I submit full & final payment before time then he should be give me rebate some amount, Due to the facility I was decided to submit balance due amount after rebate(Rs.15000.00)
                          (Total amount was Rs. 249000.00- Rebate Rs. 15000.00= Balance due Rs. 234000.00)
                          After rebate I submit four nos. cheque (145834, 145835, 145836, 145837) of IBDI Bank Renukoot of amount Rs.58500.00 each cheque (Rs.58500.00*4= Rs. 234000.00). So total balance amount rupees two lacs thirty four thousand( Rs.234000.00) paid by me to financer on dated 19.12.2005.
                          Today after three year through a letter of his legal advisor Mr. Amit Pandey ( advocate), Behind p.k.school, Urrahat, Rewa ( M.P.), Phone[protected], mob.[protected]), is given to me that Rs. 15000.00 ( Rebate amount) is now due, & is necessary to submit. Otherwise he would be complaint against me in court.
                          Till date the N.O.C is not given to me by him.
                          Lastly I am agree to given this amount ( Rs.15000.00) if they return bank interest of before drawn amount from my account (Rs. 234000.00) by cheque.
                          Hence therefore it is requested to you kindly look this matter & suggest me, if necessary please take necessary action.
                          Regards,

                          Dinesh Kumar Singh
                          s/o Sri Onkar Nath Singh
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            R
                            Ramesh Sanap
                            from Mumbai, Maharashtra
                            Apr 20, 2009
                            Resolved
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                            Hi, I am Ramesh Sanap, I have 2005 Scorpio CRDe SLX which was having some minor electric issues.
                            So I went to do the repair at NBS International which is M & M's own service center at Sewree.

                            the service I got there was horrible. The guy Mahesh Dalvi has not given proper answer to my questions.

                            indeed they said that my car has big issues and need more time to repair.

                            in mean time I hav done minor replacement of parts like wiper there.

                            I told them that I will not wait and they charged 300 for loabour for doing no work.

                            then when I checked it throgh local mechanic he solved my problem within 10 mins by replacing 2 faulty fuses in cicuit board.

                            shame on Mahindra Guys. they dont know their cars better.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Khodke Prasad Yashavant
                              from Pune, Maharashtra
                              Apr 2, 2009
                              Resolved
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                              Dear Sir,
                              Attached please find herwith the details of Tranfer letter sent by my current employer Mahindra & Mahindra Ltd to The office of The Regional Provident Fund Commissioner, Aurangabad.
                              My ex employer was Goodyear South Asia Tyres Pvt.Ltd, Waluj Aurangabad.
                              Since Jan 14/01/09 i have not received any feedback from comissioner office neither my corporate office.
                              Your intervention in this regards will be highly appreiciated.
                              Sir, Please arrange to tranfer the money as soon as possible.
                              Rest of the details are attached.


                              Thanks & best Regards
                              Prasad
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                U
                                Umesh Chandra
                                from Bengaluru, Karnataka
                                Mar 23, 2009
                                Resolved
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                                Hi,
                                I purchased on Scorpio VLX in March 2008 and was having problem with Audio system for a long while. In September 2008, I registered a problem during the service call, but did not get it right.

                                Later, I went to show room (Oct 2008) and asked it to be readied/replaced. Even after 2 weeks, when it didn't come back and when I made noise about it, they installed another one till mine comes back. This system caused serious problems to power management and my battery started getting drained (I noticed later that the system continued to draw power even when the vehicle is switched-off). This system went for repair and returned 4 times, but my problem is not yet solved.

                                Running the most expensive scorpio on sale without audio system for more than 6 months and strangely, very little action from the dealer...

                                Dealer: India Garage, Bangalore
                                My contact:[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                dear sir
                                manindera company why selling the vehical if dont want selling the spare parts for out door coustmer.we never seen in world like this.
                                dear, sir
                                I purchase mahindra maximo viechile about eighteen month.my viechile is trouble very much becase the show room mechanic are not work my viechile properly.before two month ago I purchase one rail pump at cost price 12000/- becase rail pump is damage. after one month my viechile gas kit is damage then I purchase gas kit but they take labour chrage 3000/- I donot know the gas kit price is is 600/- then labour charge is 3000/- how first they written in the job card 800/-& charge after fitted the gas kit 3000/-. so that time I paid the charges amount & realese my viechile then after 15 days again the gas kit damage then the OSL auto motors staff tell me your radiator is not good you change your radiator in new version model after we change your gas kit & their crarges about 3000/- to 4000/-. sir how can maintain my viechile again &again.sir please do somthing becase I loose my cinfident on mahindra company.OSl ato motors situated in sambalpur, orissa. kindly help me sir.
                                my name is omkar rout my mobile no. is [protected] .my address is sambal pur

                                Spare not available

                                Kuv 100 spare not available since 3 months fog lamp and others
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                                  A
                                  Amjad Khan
                                  from Pune, Maharashtra
                                  Feb 24, 2009
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                                  I was working with M&M at Mumbai and have been an HDFC Credit Card customers for couple of years before I lost my card somewhere in January ’07 and then got it blocked by giving a call to the bank call centre. My last transaction / shopping done on that card was sometime in Dec’06. My last payment done for the said credit card was around Rs.18000/-. I used to make the payments through internet banking since I was having my salary account with HDFC Bank ( A/c. NO.[protected]. I had attached my HDFC Bank Master Card Gold Credit no. [protected] to my salary account and used to view and pay my bills online. Since the card was lost and subsequently blocked, I was not able to view my credit card bill statements, online since Jan’07. I have not recd my bill in hard copy at Nagpur, where I moved in Oct’06 from Mumbai, despite putting the request at the call centre.
                                  I have written mails to the bank for reissue of credit card but have received no response. It been more than 2 years that I am following up with bank to no avail. Now the issue is that the bank is claiming around Rs. 7400/- whereas my actual outstanding or the money spend was only Rs. 1100/-. Now why should I pay for the non response of the bank. I have suffered a lot in absence of a credit card on top of it bank is unnecessarily claiming huge amount. I am getting calls every now and then for the recovery of the said amount from me. This has also put my name on the CBIL.
                                  I would like to mention here that I am responsible corporate citizen working with a Corporate like Mahindra & Mahindra Ltd. I have been a sincere user of HDFC Bank Credit card and paid all my dues in time. Am I being punished for loyal with Brand HDFC.
                                  I request you to kindly look into the matter and help. One thing is sure that I am not going to pay any charges on the current outstanding which I have not used. I will pay only the amount I have used that too after getting an explanation as to why I have not be reissued a card, and why my name has been put on to the CBIL.
                                  Regards,
                                  Amjad Khan
                                  6, Near Lokpriya School,
                                  Gorewada Road, Borgaon
                                  Nagpur – 440013
                                  Cell :[protected]
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                                    P
                                    Pravin Patil
                                    from Pune, Maharashtra
                                    Feb 20, 2009
                                    Resolved
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                                    Hi,
                                    I have salary a/c in HDFC, Nasik, Thatte nagar Branch.
                                    On 9th Feb My relative put Rs.2L in my a/c thru check. I got credit of the same. After that i have issued a check of Rs.2L to my Builder for payment of house. on 16the feb i was surprised to know thru netbanking that the check was bounced twice from my a/c.
                                    Imdly I call phone banking & asked the details. No clarification was given. Then after some arguments he accepted the mistake & requested me to go to bank & discuss. As it was their mistake I refused to go to bank & asked him that The Br. Manger should give me call. He agreed for that & asured me that the manager will call me within an hour. After 5 days not a single call came.
                                    Again I called the phone banking. Cute answer was given that the Manager tried to call me but I couldn't be reached on cell. I asked him how many time he called me. no answer.
                                    The phone banking do not have the Branch no. (???)
                                    I am going to file a case of fraud with bank.
                                    Can anybody tell me the procedure?
                                    Pravin
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      SUNIL RATHI
                                      from Jaipur, Rajasthan
                                      Jan 20, 2009
                                      Resolved
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                                      I WAS WORKING IN MAHINDRA & MAHINDRA FINANCIAL SERVICES LTD, AT DUNGARPUR (RAJASTHAN) AS A ACCOUNTS OFFICE, & I HAVE RESIGN IN DEC'08 & I HAVE SEND MY PF WITHDRAW FORM TO REGIONAL OFFICE (JAIPUR 0 & ) & PHOTO COPY ALREADY SEND TO HEAD OFFICE, MUMBAI BUT THEY ARE NOT CLEAR MY PF AMOUNT LAST ONE YEAR,
                                      CO NAME: MAHINDRA& MAHINDRA FINANCIAL SERVICES LTD, MUMBAI
                                      SO THIS IS MY REQUEST TO HELP IN THIS MATTER
                                      THANKS

                                      SUNIL RATHI
                                      13, SUBHASH COLONY, NEAR DINESH COLOUR LAB, KALWAR ROAD, JHOTWARA, JAIPUR
                                      MOBILE:[protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Mahindra & Mahindra Fin Ser Ltd — P F Not Rece Till

                                      Dear Sir Till Date I have Not Rece My Pf Amt.
                                      Give Me The Status Of My Pf
                                      My Emp Code Is F-288

                                      GiveMe Reply AS Early as possible.
                                      i have taken car loan form ur madurai branch on may 2006(car no.TN59AC3593-M.Nirmala)

                                      i settled my payment on jan2009. more than 20 days we are going to ur company to collect NOC they are telling different reason for each day(ur manager and accountant)

                                      first reason1) to pay extra rs 5000 to get get NOC
                                      2) ur check was bounced .so pay rs 3000. so we went to bank and enquired .they told not even one check is bounced
                                      3) atleast pay some amount to get clearance.

                                      kindly take necessary steps to get my NOC as early as possible.
                                      thanking u
                                      THEY ARE NOT CLAER MY PF, IHAVE SUBMIT MY FORM TO HO OFFICE
                                      I WAS WORKING IN MAHINDRA & MAHINDRA FINANCIAL SERVICES LTD, AT PALI BRANCH, RAJASTHAN) AS A ACCOUNTS OFFICE, & I HAVE RESIGN IN OCT. 07 & I HAVE SEND MY PF WITHDRAW FORM TO HEAD OFFICE (MUMBAI) & PHOTO COPY ALREADY SEND TO HEAD OFFICE, MUMBAI BUT THEY ARE NOT CLEAR MY PF AMOUNT LAST SIX MONTH,
                                      CO NAME: MAHINDRA& MAHINDRA FINANCIAL SERVICES LTD, MUMBAI
                                      SO THIS IS MY REQUEST TO HELP IN THIS MATTER
                                      THANKS

                                      ANAND SINGH RATHORE S/o POONAM SINGH RATHORE
                                      INSIDE KILLI KHANA, GIRDI KOT, JODHPUR (RAJASTHAN)
                                      PIN CODE NO. 342002
                                      MOBILE ;[protected]
                                      PLZ REVERT BACK SOON.

                                      ANAND SINGH RATHORE
                                      INSIDE KILLI KHANA, GIRDIKOT,
                                      JODHPUR (RAJASTHAN)
                                      CELL :[protected]
                                      i have buy a new car mahindra Xylo from Win Win automobiles Bhopal on 20/01/2011, and it has got a accident on 28/03/2011, i was sumbitted it on 29/03/2011, we have done its insurance also from 29/03/2011 they are not giving the car and they are irritating before 1 month so much, . It was completed in 3 months After completing also they are not giving So please sir help me to get my car back soon .Please.

                                      Car No.= MP -04 - BA - 6195

                                      SANTOSH KUMAR RAGHUWANSHI
                                      SEONI MALWA, Dist.- HOSHANGABAD
                                      MADHYA PRADESH
                                      Mobile:- [protected], [protected]
                                      To
                                      The General Manager,
                                      Mahindra & Mahindra Finacial Services Ltd.

                                      Respected sir,

                                      Sub: Waiting for Justice

                                      Truth alone triumphs, I hope your company is following this. But I don’t think it is in your vellore office. I bought Mahindra Rodeo bike for my daughter and got lone from your esteemed company. As a customer, I finished my duty by paying the entire installments on the month of June 2011 without any arrear.

                                      But they did not give my R C Book of my vehicle(Vehicle no: TN 23 AK 6637) yet. When I approached the Vellore branch office on 9th September (Friday), they told me to come on Monday. When I approached on 12th September (Monday), they started searching my R C book only after that. When I asked the Branch manager, he said “we are searching it” and went off casually. With the diabetes complaint in me, I waited there in office for more than 4 hours, but they couldn’t find my R C book. They did not say me any remedial yet.

                                      They just did not care about the customers after enrollment. Is this the customer satisfaction they are striving for?

                                      Rise is your logo. But these people are making you to go down. Is this the way they maintain the records?

                                      This is not like pointing the mistakes about your esteemed company; instead this is a misapprehension to your memory about your branch office.

                                      Respected adjudicator, Please take this issue as very serious and give us justice. Please teach them company ethics and maintain morality to customers, which I was striving for, from your company.

                                      Hope I will get my rights(R C Book) soon from your esteemed company soon. Waiting for your execution.

                                      Thanking you
                                      Yours truly suffered customer

                                      Dr R Jeevanandam
                                      [protected]

                                      mahindra & mahindra financial services ltd — car loan and robbery of car spare parts

                                      It was an unexpected event of robbery of my car parts from a reputed firm like mahindra finance. Which I was trying to figure out thru all means of communications and I did not get any proper channel for fair settlement and the loses I incurred due to missing spares (all four tyres and original battery).


                                      Anyways, as per my discussion with u I was assured for fair settlement of the foresaid issue.


                                      I am ok with paying the actual amount pending i.e Rs 32216/-, if I get back the missing spares or the cost of the same.
                                      It was an unexpected event of robbery of my car parts from a reputed firm like mahindra finance. Which I was trying to figure out thru all means of communications and I did not get any proper channel for fair settlement and the loses I incurred due to missing spares (all four tyres and original battery).
                                      today when I went to the office of MMFSL, with a copy of this letter, again Mr. Karthikeyan, purposly wanted me to come to his cabin, to show is power, WHEN I ASKED THAT HOW CAN A JUNIOR STAFF MR. A. C. BALAJI INSULT ME IN A VULGAR WORDS, TODAY ALSO HE JUSTIFIED THAT HE CAN TALK, SINCE WE ARE THE DEFAULT COSTUMER WE HAVE BEAR THE INSULT.

                                      BLOODY KARTHIKEYAN - THE MOST IN EFFICIENT PERSON RUNNING A OFFICE LIKE A ROWDY.

                                      HE SHAMELESSLY TELLS THAT HE HAD NOT SEEN MY LETTER DATED 12.03.2013 AND 11.05.2013, AND HANDING OVER THE CAR DOCUMENT DULY SIGNED BY HIS STAFF MR. GOVINDIAN.

                                      MMFSL SHOULD BE ASHAMED TO APPOINT A STAFF LIKE THIS.

                                      HE DOES NOT STUDY THE FILE .


                                      9TH July 2013.
                                      To
                                      M/S. Kennedy & Associates Advocates.
                                      New No.34, Old No. 37,
                                      Ground Floor,
                                      1st Main Road,
                                      C.I.T Colony,
                                      Mylapore,
                                      Chennai – 600004.

                                      From
                                      G. Dhanasekar,
                                      Flat 1 / 2A, Ramaa Associates,
                                      6TH Cross Street,
                                      Vettuvankani – Injambakkam Link Road.
                                      Hanuman Colony,
                                      Opp Prathana Drive Inn Thearte
                                      Injambakkam,
                                      Chennai – 600 115.


                                      Respected Sirs,

                                      Re : Our Loan Agreement No.1483193, dated 02.25.2011.
                                      Ref : your letter no. 14K-NPA-SEC-21:467/2013. Dated 24.06.2013.


                                      Respected Sirs,

                                      I, received the copy of the letter sent to the GURANTOR, which was received by the Guarantor on 1st July and reached me on 3rd July, as a Borrower I should receive the letter simultaneously, which I have not received till now and I will not receive in future also.

                                      Your client did not update my new address in the office in spite of knowing my new address on 01.03.2013, 12.03.2013, 11.05.2013, respectively.

                                      I have changed my address two years back, and same was intimated to your client MMFSL, during the 2nd week of March 2013 and address was SMS to the one Mr. Govindian and he came to my house ON 12.03.2013 at 1335hrs. Where I specially requested that, I want the close the account by full settlement b4 31.03.2013. I also handed over a letter and got a copy of the acknowledgement.

                                      Why your client did not inform you that the borrower want to go for settlement b4 last financial year itself.

                                      I pretty well know that NPA is 90 days and your client just want to prolong it to longer days. I think you advocates should be the advisor of this.

                                      As an advocate do you know about this fact? Did your client show me the letter o[censored]s dated 11th May 2013.

                                      Mr. Pandian came to my house where I faced hell a lot of INSULTS, STRESS, MENTAL AGONY, NOT EVEN ME, MY WIFE, WAS ALSO INSULTED BY ONE MR. KARTHIKEYAN AND OTHER STAFFS MR. A. C. BALAJI, AND MR. BHARATHI – who always threatens me that he will make the problem with the Guarantor, who is my Boss.

                                      (This Happened on 11.05.2013, Mr. Pandian entered into our house at 0945 and left our house at 1430hrs). I would like to inform that our Family boarded the train to Karaikudi at 1700hrs @ Egmore – imagine the stress we have faced not only me, even my family for the whole day.

                                      And recently Mr. Pradeep – Area Business Head – LMV, along with one Mr. Vinayak and other gentleman who was residing from Thirukalikundram visited my house,
                                      ( around 2nd week of June, and talked to me nicely and I also informed them that I will go for settlement by July definitely.

                                      When Mr. Pradeep – Senior person in the Company, and Mr. Govindan and Mr. Pandian all know my new residential address, they have not updated my new address.
                                      This is the bad shape of your client – you should be ashamed to have a client like this.
                                      WHEN A BOROWWER WANT TO GO FOR FULL SETTLEMENT – THEY ARE ONLY SHOW their INTEREST ONLY ON THE INTEREST.

                                      Your client will come to our house us without informing by any mode, as if they are going for a Black Money Raid. Even your Clients senior officer Mr. Pradeep also does, the same, and I have to advise him about this.

                                      I presume your will get lot of files and good fees from your client, because your client has trained their staffs to make the disputes – and you will make a stereo style printouts and send to the persons without knowing the fact of the file.

                                      My simple logic is, when I want to go for full settlement during March itself why your client do not want to do so.

                                      I was sure, I could be tight in my financial position during April, May & June due to collage and school admission of my wards.

                                      Why should I meet the Arbitrator, in what way I am liable to get this kind of nasty notice from your office?

                                      Mr. Pradeep – the Territory Manager came to my office and he apologizes verbally, and I also informed him, I will for settlement during the month of July end.

                                      As mentioned in your para 3 – there is no way your client asked me for full payment i.e. full settlement, INTHAT CASE WHY ARE YOU MENTIONING LIKE THIS, on other words, it was me requested your client AND initiated your client that, I would like to go for full settlement. Can you furnish any evidence regarding this please ?.

                                      As mentioned in your para 4 – Only your client made disputes with me and to my guarantor, giving lot or mental stress and insults during the month of May.

                                      I can settle the amount – BUT in what way you can give me the compensation for the mental agony experienced by your client. ( Indecent talk “da” by Mr. A. C. Balaji, when my wife reported the matter to the Manager Mr. Karthikeyan he spoke
                                      Rudely AND INFORM US THAT SINCE WE ARE A DEFAULT CUSTOMERr we have to BEAR THE TALKS OF MR. A.C. BALAJI ( we cannot digest this kind of response from the Branch Manager ) PRESUME BOTH WERE SITTING TOGETHER WHILE TALKING TO US. INDECENT TALK WAS ALSO LISENED BY MR. BHARATHI SENIOR OF MR. A.C. BALAJI AND MR. BHARATHI KNOWS HOW I GOT OFFENDED, since the call was on conference)

                                      My self esteem is affected, even though I have to pay the money to your client, I am not a slave to your client, why your clients always have the habit of talking only on phones, PRESUME THEY DO NOT WANT NOTHING TO BE IN BLACK AND WHITE.

                                      Your client shows only interest is on Interest and not on settlement.

                                      You should be ashamed of your client – please check the site there are lot of grievances.

                                      On 11.05.2013, on your clients visit to my house, please refer my letter dated 11.05.2013 since I WAS EMOTIONALLY AFFECTED, BY YOUR CLIENTS RUDE BEHAVIOUR ON PHONE ( A.C. BALAJI / MR. KARTHIKEYAN ) I WAS TOTALLY UPSET, I DRAFTED A LETTER ADDRESSING TO MR. PRADEEP ( TERRIRORTY MANAGER) SAME DAY I MAILED TO ALL OFFICERS YOUR CLIENTS HEAD OFFICE.

                                      For your kind information till now there is no reply from your client in a B & W.




                                      LATER I MADE A PROVISIONAL HANDING OVER DOCUMENT WITH MR. PANDIAN AND HANDED OVER THE FOLLOWING

                                      1) Car
                                      2) Car Key
                                      3) Original R. C.
                                      4) Original Insurance
                                      5) Other relevant document pertains to car – like old insurance etc

                                      Mr. PANDIAN SIGNED THE PAPER AND HE WAS WAITING SINCE HE MADE SOME CALLS TO NEARBY OFFICERS IN THRIVANMIYUR OFFICE WHOM THEY WILL VERIFY AND CEASE THE CAR.


                                      LATER HE CALLED MR. KARTHEKEYAN AND later he LEFT MY HOUSE THROWING THE LETTER AND THE SIGNED PAPER ABOUT THE HANDING OVER THE CAR, EVENTHOUGH WE TREATED HIM NICELY WITH LUNCH AND OTHER KINDNESS.



                                      VERY IMPORTANT

                                      YESTERDAY 08.07.2013 AROUND 1700HRS MR. KARTHIKEYAN WENT TO GURANTOR HOUSE, WITH ANOTHER PERSON WHO WAS RUDE TO THE GURANTOR, ( EVEN THOUGH I ASKED HIS NAME MR. KARTHEKEYAN DO NOT WANT TO REVEAL HIS NAME, IF HE IS NOT RUDE WHY HE CANT TELL HIS NAME ) ABOUT THE PAYMENT, MADAM CALLED ME.

                                      I CALLED MR. KARTHIKEYAN THROUGH THE MADAM’ S LINE AND WITH THE CONFERENCE CALL TO MR. PRADEEP, THE CALL LASTED FOR 45 MINUTES, I ASKED SIMPLE QUESTION WITH MR. KARTHIKEYAN, WHEN MY CASE WAS DECLARED AS DISPUTE ( ? ) & WHEN YOU COMPANY HAS APPOINTED A ADVOCATE AND ADVOCATE ALSO APOINTED A ARBITRATOR, WHY DO YOU APPROACH THE GURANTOR, SAME QUESTION WAS ALSO RAISED BY MR. PRADEEP, PRADEEP CONVENCIED ME THAT MR. KARTHIKEYAN WANT TO SOLVE THE ISSUE.

                                      Due 45 minutes talk over phone answering simultaneously four persons Mr. Karthikeyan, Mr. Pradeed, Madam and hearing nasty scolding’s from my Managing Director (Madams Husband) I was made emotionally commit to settle the amount by 22.07.2013, which is not possible right now.

                                      My Payment and Grievance should be handled simultaneously.


                                      Mr. Pradeep should understand Mr. Karthikeyan visited Gurantor house without calling me or informing me not to SOLVE THE ISSUE, but MAKE A BIG ISSUE.
                                      (Repeat)

                                      Mr. Pradeep should understand Mr. Karthikeyan visited Gurantor house without calling me or informing me not to SOLVE THE ISSUE, but MAKE A BIG ISSUE.



                                      IT IS A GROUP VENGENCE ( MR. BHARATHI, MR. A. C. BALAJI, MR. KARTHIKEYAN ) REPRESENTED BY MR. KARTHIKEYAN, FOR THE MISTAKES I HAD POINTED HAS FOLLOWS :

                                      1) NOT RESPONDING MY LETTER DATED 12.03.2013
                                      2) GRIVENCE LETTER 11.05.2013.

                                      Another simple logic in this case, when I want to hand over the car on 11.05.2013 legally, why did Mr. Karthikeyan did not give permission to take the car from my house.


                                      When the dispute has taken by the advocate ( Yourselves ) to my best of my knowledge it should be dealt with Borrower ----Advocate ------- Arbitrator
                                      in what way MMFL staff Mr. Karthikeyan can disturb with his rude attitude.

                                      This speed of work, as a branch manager he would have taken action to my letters dated 12.03.2013 and 11.05.2013 itself.

                                      As a Branch Manager he do not knew that your client has issued notice through you and there is still time to reply or action from my side.

                                      ( He should be ashamed for his admin qualities for not seeing the letter dated mentioned above’s and not knowing the legal notice of yours, as a advocate advice Mr. Karthikeyan the inefficient Branch Manager to update my new address for future correspondence)

                                      As a advocate – how do you justify Mr. Karthikeyan approach to the Gurantor, WHEN YOU HAVE ALREADY ISSUED A NOTICE TO ME.

                                      Once again, I want to insist that, for default in the loan from your client, for that sake, I am not your clients slave.

                                      This is for your kind information.

                                      Thanking You Sirs and Please advice what I have to do.




                                      Yours Truly,



                                      G. Dhanasekar


                                      Copy To.
                                      1) (Address Mentioned in the Website)
                                      M/S. Mahindra & Mahindra Financial Services Limited,
                                      4th Floor, Mahindra Towers,
                                      Dr. G. M. Bhonsale Marg,
                                      P. K. Kurne Chowk,
                                      Worli,
                                      Mumbai – 400018.


                                      2) (Address Mentioned in the Legal notice)
                                      M/S. Mahindra & Mahindra Financial Services Limited,
                                      Gateway Building,
                                      Apollo Bunder,
                                      Mumbai - 400001






                                      3) Mr. A. Srinivasan,
                                      Arbitrator,
                                      No. 121 / 3, Flat – 4,
                                      Baba Foundation,
                                      N.T.R Street,
                                      Rangarajapuram,
                                      Kodambakkam,
                                      Chennai – 600024.



                                      Respected Mr. A. Srinivasan - As a Arbitrator it means

                                      1) You are a Authority – Like to know in what way you can punish the MMFSL staffs for their rude behavior. I borrowed money from your client and not from your clients staffs parents and we are not slaves to lose our self esteem even though we have borrowed money, MMFSL always want to make a dispute and then solve the settlement with a person like you, because they will get aleaset 6 months more interest.

                                      2) You are a Agent – for us or to MMFSL.

                                      3) You are the Power – Can you take proper action against MMFSL for not taking immediate action to my letter dated on 12.03.2013. My simple logic is, when I want to go for full settlement during March itself why your client do not want to do so, because I was sure I could be tight in my financial position during April, May & June due to collage and school admission of my wards.


                                      4) You are the Judge – Till now there is no reply to my letter dated 11th May 2013 to my Grievance letter. And to my various emails sent to your MMFSL, Mumbai even to the Vice President. When I was ready to go for full settlement after that too before NPA period of 90 days i.e. vide my letter on 12.03.2013. If MMFSL do not have my bank instruments they should contact me well before. Can You please read my letter addressed to MMFSL dated 11th May 2013, and give JUSTICE TO ME. In what way you can give justice to our grievance.

                                      Since your position should be without bias




                                      5) You are the Arbiter – Can you punish Mr. Iliyaraja MMFSL staff who took bribe of Rs. 10, 000.00 from True Value and made a duplicate Insurance showing high IDV Value, to process high value loan, it’s a second hand car worth Rs.3, 00, 000.00 noted normally 70 % is given as loan and how can MMFSL can give Rs.3, 25, 000.00 ( it’s a simple logic).

                                      5a) Can You Punish Mr. Govindan who informed MMFSL that he had visited my house 10 times and presume that he had claimed some beautiful convenience.

                                      5b) Can You please read my letter addressed to MMFSL dated 11th May 2013, and give JUSTICE TO ME.

                                      5c) In what we I am liable to get this Notice when I was ready to go for full settlement at the end of last financial year itself.

                                      5d) MMFSL staff always threatens me that they will trouble the Guarantor who is my boss wife, because MMFSL always knows how to irritate the Borrower.
                                      Please refer my email dated 20th May 2013, addressed to all senior most officers in MMFSL, Mumbai.

                                      6) My simple logic is, when I want to go for full settlement during March itself why your client do not want to do so.

                                      I was sure, I could be tight in my financial position during April, May & June due to collage and school admission of my wards.



                                      7) Kindly advice what should I do with Mr. Karthikeyan who purposely wants to trouble me due to personal vengeance visiting Gurantor instead approaching me? IT IS A GROUP VENGENCE ( MR. BHARATHI, MR. A. C. BALAJI, MR. KARTHIKEYAN ) REPRESENTED BY MR. KARTHIKEYAN, FOR THE MISTAKES I HAD POINTED HAS FOLLOWS :


                                      1) NOT RESPONDING MY LETTER DATED 12.03.2013
                                      2) GRIVENCE LETTER 11.05.2013.

                                      Another simple logic in this case, when I want to hand over the car on 11.05.2013 legally, why did Mr. Karthikeyan did not give permission to take the car from my house.




                                      When the dispute has taken by the advocate ( Yourselves ) to my best of my knowledge it should be dealt with Borrower ----Advocate ------- Arbitrator in what way MMFL staff Mr. Karthikeyan can disturb with his rude attitude.

                                      This speed of work, as a branch manager he would have taken action to my letters dated 12.03.2013 and 11.05.2013 itself.

                                      As a Branch Manager he do not knew that your client has issued notice through you and there is still time to reply or action from my side.

                                      ( He should be ashamed for his admin qualities for not seeing the letter dated mentioned above’s and not knowing the legal notice of yours, as a Arbitrator advice Mr. Karthikeyan the inefficient Branch Manager to update my new address for future correspondence)

                                      As an Arbitrator – how do you justify Mr. Karthikeyan approach to the Gurantor, WHEN the matter is with the advocate.

                                      Judge is like a God - Once again, I want to insist that, for default in the loan from your client, for that sake, they cannot treat us like a slave. My Payment and Grievance should be handled simultaneously.

                                      Ending this letter with a confidence that you will handle it diplomatically without any bias.


                                      Thanking You



                                      Yours Truly.


                                      G. Dhanasekar.



                                      Encl :


                                      1) Letter dated 12.03.2013
                                      2) Letter dated 11.05.2013
                                      G. Dhanasekar, Flat 1 / 2A, Ramaa Associates, 6TH Cross Street, Vettuvankani – Injambakkam Link Road. Hanuman Colony, Opp Prathana Drive Inn Thearte, Injambakkam, Chennai – 600 115.


                                      Re : Our Loan Agreement No.1483193, dated 02.25.2011.

                                      THE PERSON WHO IS NOT FIT FOR BRANCH MANAGER FOR THE CHENNAI OFFICE
                                      FULL OF ROWDIES UNDER HIM, USING VALGUR WORDS.

                                      Mr. Karthikeyan, The Branch Manager, already made lot of torture, when I want to settle the loan by 12.03.2013, i think HE WAS SLEEPING IN THE OFFICE, AND LATER HE WAKE UP ON 11.05.2013, AND THE WANTS THE MONEY, RIGHT ON THE TABLE. WHEN I WANT TO HANDOVER THE CAR HE DO NOT WANT. THE FILTHY WAS RUDE TO ME AND TO MY WIFE OVER PHONE, AND ENGAGED HIS STAFF A.C. BALAJI ANOTHER USELESS , NEVER SAW MY LETTER DATED 12.03.2013 WHICH WAS STABLED IN MY FILE ACCORDING TO MR. PANDIAN THE STAFF WHO CAME TO MY HOUSE ON 11.052013, FROM 0930 TO 1445HRS.

                                      SINCE THERE IS A DISPUTE, AN ARBITRATOR WAS FIXED, THE FRAUD KARTHIKEYAN WITHOUT KNOWING THAT, AND ALSO WITHOUT CALLING ME, ARE APPROACHING ME, AND NOT KNOWING THAT ONE OF THE SENIOR STAFF HAS CAME TO MY HOUSE TO SOLVE THE ISSUE. THE UGLY CREATURE KARTHEKAYAN VISITED SURETY HOUSE ---TO ACT TOO SMART.

                                      WHEN ME AND MY WIFE VISITED MMFSL CHENNAI SINCE WE HAD APPOINTMENT WITH MR. PRADEEP, THE NASTY FELLOW KARTHIKEYAN WANT TO SHOW HIS POWER, HE CALLED US LIKE CALLING A TEA BOY, IN FRONT OF HIS JUNIORS TO OVERACT.

                                      WHEN I LOGICALLY QUESTIONED IN FRONT OF IS JUNIORS, HIS FACE TURNED LIKE A REAL GINGER EATING MONKEY.

                                      WHEN I ASKED HIM WHEN I WANT TO GO FOR FULL SETTLEMENT BY 15.03.2013, WHAT WERE YOU DOING, HE COULD NOT ANSWER, BECAUSE HE HAS NOT SEEN THE LETTER.

                                      IT IS REAL JOINT FRAUD OF BALAJI / BHARATHI / AND BRANCH MANAGER KARTHIKEYAN.

                                      TO PROLONG THE DISPUTE.

                                      TILL NOW THAT INEFFICIENT BRANCH MANAGER KARTHIKEYAN DID NOT READ MY LETTER DATED 11.05.2013.

                                      KARTHIKEYAN IS REALLY A CURSE FOR MMFSL.

                                      KARTHEKEYAN WILL NEVER GIVE IS SENOIR OFFICER CONTACT TO ANY BODY.

                                      FINALLY I MADE A COMPLAINT ON KARTHEKEYAN FOR HIS INDECENT BEHAVIOUR WITH US AND GOT THE ACKNOWLEDGEMENT FOR THE COMPLAINT.
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