Comments
to customer care incharge of mahindra logan,
i am very much disappointed with jitendra motors..
i had given my car for ac complaint to the dealer, they told me that i have to keep my car there since the dash board has to be opened up to look for the fault, i kept my logan and i had to travel 200kms to my place, next day i get a call that the problem is in some pipe and have to be changed, the pipe as usual was not available, will come in 8 days, i get my car back, after 8 days i went again to change the pipe, now today this people started opening the dash board and says the coil is not in good condition and has to be changed, so what they did last time, 1]if the can give me my car in one day now why didn't they did it last time.2]quality of the part is so poor that my car ac has a major problem in just after 2 year o[censored]se3]rattlinng noises are still persistant even after so many complaints, window noises are the same
hope you look in to this ..
i am very much disappointed with jitendra motors..
i had given my car for ac complaint to the dealer, they told me that i have to keep my car there since the dash board has to be opened up to look for the fault, i kept my logan and i had to travel 200kms to my place, next day i get a call that the problem is in some pipe and have to be changed, the pipe as usual was not available, will come in 8 days, i get my car back, after 8 days i went again to change the pipe, now today this people started opening the dash board and says the coil is not in good condition and has to be changed, so what they did last time, 1]if the can give me my car in one day now why didn't they did it last time.2]quality of the part is so poor that my car ac has a major problem in just after 2 year o[censored]se3]rattlinng noises are still persistant even after so many complaints, window noises are the same
hope you look in to this ..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
1531
Pending
200
Resolved
1189
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
We are very sorry to hear about your experience. We assure you that we’ll look into the matter and forward your response to our customer care department. Note that for any queries or feedback in the future you can always email us at [protected]@mahindra.com or call us at the Helpline –[protected]. WITH YOU HAMESHA Toll Free Number:[protected]*
Mailing address: Mahindra Renault, Ashok Nagar, Chakravarti Ashok Road, Kandivali (E), Mumbai - 400 101, India.
Regards,
Mahindra Team
*Toll Free number is accessible from MTNL, Garuda and BSNL phone.