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Every pump in India displays the name of the concerned sales officer with mobile No. You can call him over the phone and tell your complaint. Complaint register is available round the clock at any petrol pump. Get it from the manager/supervisor and write your complaint with all your contact details including mobile No. You will be contacted soon by the company sales officer or dealer. Don't forget that you are writing the complaint in a right way, what I mean is do not add cosmetics (write only what has happened ).
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003