[Resolved]  Maruti-New WAgon R — Low Pickup & Mileage

Address: East Singhbhum, Jharkhand

The new Wagon R has a number of inbuilt problems like drastically low pick up.This is more evident when the car is fully loaded and with the AC switched on.The car doesnt have enough power to pull in the 1st & 2nd gear also.With the bigger body , the power should have been given accordingly.

Secondly,the claim of Maruti of higher mileage of 19kmpl is totally false as we have not been able to get a mileage of more than 11 or 12 kmpl in city driving conditions.

To top it all , my complain with Maruti Suzuki went unheard of for 2 straight months , as i kept receiving messages like "we are looking into the issue and we will get back to you at the earliest".Finally after i started calling all their offices , one Mr.Amit Chadda , of Ranchi Regional Office had the audacity to tell me this :

"Since you have bought this car after taking a demo ride in a test vehicle, you should have noticed these defects earlier.The way you have the product today is how this vehicle will perform and thats how it was built.If you dont like its performance , then thats your problem.We cannot do anything about it.Your case is closed with us today."

Now , i am going to publish a notice in one of the leading newspapers against the dealership & Maruti Service people and also go to court if necessary.We have been grossly cheated on this product.
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Aug 13, 2020
Complaint marked as Resolved 
 
45 Comments

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I agree with the complainant. Suddenly the pick up drops and it takes time to pick up. One has go to Lowest Gear to get the vehicle move. Also I also get a KPL of not more than 14 KMs per litre.

The stability this wagon R is very bad. On 15 Nov 2010 I met with a very bad accident on a state highway. I am fortunate and lucky enough to be there todayto write these comments.

On 15 Nov 2010, I along with my family was travelling on a state highway. One Motor Cyclist with a child was coming at a high speed to his right side of the road after over taking a vehicle. Perhaps he did not anticipate a vehicle in the opposite direction and he suddenly appeared in front of me at a distance of just 10 mtrs. I was sure that he would collide with my car head on and hence I took an instant decision of taking my vehicle to the left. Left wheels got off from the asphalted road. My speed then was around 50 to 55 KMPH.

Luckily the motorcyclist passed off just grazing my car and nothing happenend to him and the child. When I tried to get the vehicle back on to the road, my vehicle toppled onto the right and i lost all control on my steering. The car went about 15 to 20 metres grazing on the ground on the right side and took a u turn and stopped after 5 to 10 mters facing opposite direction. We in the car was tossed and rotated inside the car. Since I was wearing seat belt Iescaped from tossing but I was lying on thedoor glass. My hand got bruises. Person sitting behind me got hit in the shoulder and the lady by the side of me sustained minor fracture and some minor injury. My son sitting diagonally opposite on the rear side escaped unhurt because he was holding the handle.

People around in that area came for our rescue and it took 10 minutes for all to come out of car. On straitening the care we found the left side was totally rubbed on the road and full of scratches and at a few places on the door we were to see the burnt portion of metal with holes in the door. Rear view mirror and driver side glass totally boken.Luckily the car could be driven without any proble, Engg padding got displaced in the jerk.

The reason I attribute on examining the whole incident was that the accident took place because of instabiity tall boy concept maruti new model wagon R with small dia wheels. Had the wheels been little taller and wider or the height been litttle less, the vehicle would not have toppled when I turned the car to the right to bring it on the road.

Maruti authorities need to examine this in right presepctive and redesign the vehicle by calling back for all cars or doing something akin to this before it happens with others. When I took the car to the maruti work shop, I was told that they already received and repaired 3 such cars before with similar incident.

Will Maruti kindly look into it?

Thanks with best regards

Major P Swathi Mohan(Retd)
my car is making sound when driving on dampe road after I pass my car on a pot hot at 50-55 KMH speed.

What it is ?

Maruti Suzuki New Wagon R VXi — Long Delay in repair-accident case

My WagonR Vxi bought on 8th Oct''2010 met with an accident on21st Nov'2010 and was given for repair on 22nd Nov'2010 to M/S Amitdeep motors,Allahabad,the authorized Maruti dealer from whom I had purchased the car .Some of the parts needed replacement and I was told that parts were to arrive on 3rd of Dec'2010. However on inquiry,I was told that the truck arrived on 3rd night but all the parts requisitioned were not received. My damaged car is with M/s Amitdeep,Allahabad and I am managing the running around without a car these days
This delay in arrival of parts does not speak well of a company claiming to be NO.1 in availability of spares-one of the reason for people opting for Maruti make vehicles in India.
Would some responsible person at Maruti look into the matter and help me out.Car reg No. UP70BH 9966 was in name of Dr. Ragini Mehrotra
I purchased new Wagon R April 2010. The Mileage is 10km per liter. The new Wagon R has a number of inbuilt problems like drastically low pick up.This is more evident when the car is fully loaded and with the AC switched on.The car doesnt have enough power to pull in the 1st & 2nd gear also.With the bigger body, the power should have been given accordingly.I am not satisfied with new Wagan R. Due to the compliment I run only 1650 KM only during the last 8 months.

ALEX C O
[protected]
[protected]@eth.net
i just bought exchanged my old wagon R for the new one yesterday.i have to say i am disappointed . The millage is so low and there is virtually no pickup when in comparison to my old wagon R.now i am sorry i bought this

sam
I purchased Wagon R vxi Sep 2009. It has done 4000 Kms. I have reached speed of 140 KM/Hr.
As said Mileage is 16 Km/Ltr on Highways, No Pick Up in Lower Gears. When I complained the same at service station, they initially said it should run at least 3000 km, now they say it has to run 6000 KM. I Feel my Premier Padmini 1990 Model has good Pickup. Sesha;[protected]
the Maruti company should aware of all complaints made by customers like me and show improvement in future with their product. they must give preference to the customers views.

wagon r vxi 2010 — low average of car

I purchased New model Wagoner VXI Regn No DL1CN 1084 on 22.07.2010 from Rana Motors Teeshazari Delhi. I got my car service from Competent motors Gazipur Delhi Service Delar / Mass code 0806 .After my first service done on 28.08.2010 the car is not at all giving the average .The average i checked Manually is 7 km/l .even on the second service done on 19.12.2010 i raised the same issue to the supervisor and mentioned all the faults m facing in my vehicle on the job card.but it was all in vain i did not get the proper service as well as nothing was done to mend the problem of low average.Twice i went for a check for the same reason to the service station but again it was highly disappointing. After visiting several times at the service station the proper check up was not done and now it is almost 6 months i am continuously raising complaints on telephone and visiting personally regarding the same to competent motors. But did not receive any favorable response from their side.

Maruti suzuki Wagon R — Old Car Dumped to me as New

Hello Maruti Team,

I am writing this Email in regards to the 1st free service that I have got done at Pratham motors.
I was not charged even a single rupee for the service as K Series Engine does not need Oil Change for the first 10,000KMS, but that doesn't mean that rest of the complaints will not be addressed.

1 ) I informed them that none of the doors close easily/Properly, I have to fore them to close.
2 ) Vibrating noise from Driver side AC Vent.
3 ) Can not park the car on the road where vehicles keep moving, as the Alarm starts irritating people in and around.

More over I think I have been dumped with some Old / Used Wagon R as the car doesn't shine even after polishing or washing from the Pratham.
The reason I said it seems Old as because as soon as i turn on the AC, the car smells like Wet Earth.
I see many other WagonR cars on the road while shine properly, but the one I have is dull. Is that because I have opted for Silky Silver Color.
Please let me know what exactly I need to do in order to over come these issues.

Thanks & Reagrds
Sheela Raj
If your car dealer is not listening to your complaints, don't waste your time tlking to them. Just send a mail to Maruti suzuki to [protected]@maruti.co.in. Defenintely you will get your complaints solved.
Thanks manojks08 for the Email address, I was looking if I can get hold of CEO's or other Board of directors Email addresses
I also purchased New Wagon R, Quality of its parts looking very poor, Clutch damaged with in 9000 Km running, I never expected, Rim bended when tyre punctured, Rims are not capable to bear the weight.

Power is always problem and can not expect much more from maruti .
Even I purchased the new wagon R (Lxi) on Jan'2011. Completed 5000 KMS. Accelerated till 130 km/hr (didnt accelerate further). Getting a good mileage of 17/18 in highway & possibly 14/15 in the city limits. The only concern is with the pickup. The pickup is very very bad, while driving in highway when you try to overtake a speeding vehicle assuming that you will overtake it considering the speed of the opposite coming vehicle you will have to given up and give way to the opposite coming vehicle to pass... Due to less power it is very difficult to overtake, when the AC is on then you cant think of overtaking even if the opposite coming vehicle is 1 KM away. The only concern according to me with this hatchback is the low pickup and power when is AC is ON. Mileage is purely based on the driving condition.
I purchased a Maruti Wagon R Vxi model 6 months back. My tubeless tyres got punctured 2 times and I was forced to buy a new tyre costing rs.3500. When fully loaded AC, the pick up is very slow and gives muttering sound when the clutch is released.
Yes absolutely true.i purchased this car in Dec.2010 and frm since its making the same problem for me as well i.e. no pick up at all. I thick Maruti Suzuki is highly customer oriented company and they should definitely do something in this regard and should sort out the problem of all the customers owing new wagonr k series very soon.
Sachin Goyal
[protected]
yes ihave bought a new wagnor in 2011 in begining i was not get mileage upto 10 to 12 per litre after first service i have got 14 to 15 and after 3000 km ihave got 18 above yaa its good mileage in big car mileage will gets on our driving and pick up also increasess in higher km run any way wagnor is a good car
The new Wagon R has a number of inbuilt problems like drastically low pick up.This is more evident when the car is fully loaded and with the AC switched on.The car doesnt have enough power to pull in the 1st & 2nd gear also.With the bigger body, the power should have been given accordingly.
my car is totally run 15000km but two times staring assembly changed, door sound look 1980 car model .body rust
Now, i am going to publish a notice in one of the leading newspapers against the dealership & Maruti Service people and also go to court if necessary.We have been grossly cheated on this product


abhilash
mahe
[protected]
[protected]@gmail.com
I recently purchased the new wagon r. (just 10 days ago) .. Contact number [protected]
It has run 650 kms.
For the first time today, the car was fully loaded with 4 passangers+driver (myself) and ac on at level 4
The pickup was so bad, that i am in a state of shock. The car wuld jst not move ...
I am feeling cheated...
I am owner of all new wagon R LXi model and completed 10000 kms. Read all the comments. I accept that there is a drop in pick-up when AC is on for first few thousan kilometers after that you will not notice this power drop. As for as the mileage, few of my friends get around 21 KMPL in highways. But I have achieved the maximum of 17.5KMPL with 5 persons and AC ON. We can not expect too much for the cost.
I purchased wegon R in 2011, till now it crossed 12000 km, in the starting mileage was satisfactory 15km per liter but after 3rd service 10000km it suddenly start to give 8-9 km per liter without AC. and its AC creates sound as well as low cooling, doors having noise on zig zac roads...
i suggest u all plz dont think to buy a new wegnor, it would be a totally money lost

nitin chauhan
[protected]
[protected]@rediff.com

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    Maruti-New WAgon R
    Jamshedpur
    Jharkhand
    India
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