[Resolved]  Maruti-New WAgon R — Low Pickup & Mileage

Address: East Singhbhum, Jharkhand

The new Wagon R has a number of inbuilt problems like drastically low pick up.This is more evident when the car is fully loaded and with the AC switched on.The car doesnt have enough power to pull in the 1st & 2nd gear also.With the bigger body , the power should have been given accordingly.

Secondly,the claim of Maruti of higher mileage of 19kmpl is totally false as we have not been able to get a mileage of more than 11 or 12 kmpl in city driving conditions.

To top it all , my complain with Maruti Suzuki went unheard of for 2 straight months , as i kept receiving messages like "we are looking into the issue and we will get back to you at the earliest".Finally after i started calling all their offices , one Mr.Amit Chadda , of Ranchi Regional Office had the audacity to tell me this :

"Since you have bought this car after taking a demo ride in a test vehicle, you should have noticed these defects earlier.The way you have the product today is how this vehicle will perform and thats how it was built.If you dont like its performance , then thats your problem.We cannot do anything about it.Your case is closed with us today."

Now , i am going to publish a notice in one of the leading newspapers against the dealership & Maruti Service people and also go to court if necessary.We have been grossly cheated on this product.
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Aug 13, 2020
Complaint marked as Resolved 
 
45 Comments

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I am from Bhutan and I have wagonr 2010 model. With in two years I have change shock absober, caliber assemble etc. I am not happy with this car. I have made complain to our dealer but of no use.
hii
we have also purchased new wagonr 2013, cng 9 days back abhe acche se chalane nhe aate hai seekh rahe hai dhere dhere and jese humne car li to usme cng pehle se filled company ke side se full cylinder but i m sure 7-8 kg to hogi hi capacity 10kg ki hai nd we had driven 150km+ on cng mode before sucking all cng .. and wid a.c ON kbe kbe hi off kiya tha a.c and haaan pick is also good, easily reach above 50 speed in 2nd gear

HOW TO INCREASE WAGON R PERFORMANCE
• IF YOUR CAR HAS BEEN STANDING FOR A LONG TIME, ALWAYS LEAVE YOUR ENGINE TO WARM UP AND THE TEMPERATURE NEEDLE TO COME IN THE MIDDLE OF H AND C.THIS IS THE FIRST THING TO BE DONE EVERY MORNING YOU TAKE HER OUT. WHY TO DO THIS??? BY THIS PRACTISE YOU ALLOW THE ENGINE OIL TO CIRCULATE IN THE ENTIRE ENGINE. IMAGINE YOU STARTING THE CAR IN THE MORNING AND THE ENGINE OIL IS ALL COOLED DOWN AND YOU START RUNNING THE VEHICLE. THE PARTS OF THE ENGINE NEED TO BE OILED BEFORE YOU START RUNNING HER.

• NEVER PULL HER UP IN THE 1, 2, 3 OR FOURTH GEAR. IF YOU PULL UP THE CAR IN THE 1, 2, GEAR THEN YOU WILL BE PLAYING WITH CRANK AND PISTON AND IT MIGHT BREAK SOON. ALSO REMEMBER IT IS NOT A SPORTS CAR THAT YOU SHOULD PICK HER UP IN THE 1, OR THE 2 GEAR.


•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
I purchased Wagon-R in April 2011. from that time to till now, i am not able to get mileage up to 19 Km/L as per company.
After some time i got a issue with Steering like...My Car was drifting..it may be become a cause of Accident.
And Pick is decreasing day by day.

Till today, i have driven my up to 20000 km, but i m not getting good performance & mileage as claimed by Maruti.
And Maruti Dealers is providing very bad services, if problems is like Hardware, but as per Maruti Technical Person- problems is in Bush.
and they are not able to resolve the issue till the end, after that they told some other problems...means only customer bill hiking due to same.

they dont have good technical person to capture the problems & during services they cheat to the customers, only want to hike customer bill only.
I have faced all thing during my Car Services.

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    Maruti-New WAgon R
    Jamshedpur
    Jharkhand
    India
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