[Resolved]  Maruti Suzuki Swift Dzire — Improper Finishing of exterior

Address:South Delhi, Delhi

I had booked a Maruti Swift Szire ZXi with AAA Vehicleades, Malviyanagar, Delhi in April, 2011. When I went to take delivery and checked the car, it was having improper alignment of bonnet and dirty door handles ( inside). The dealer sent the car to workshop to rectify the defects. Why the Maruti company engineers don't exercise proper checks / tests about bonnet alignment. In general, when I saw other dzire cars, there is no proper finished alignment of bonnet and the gaps between bonnet and body were not uniform.Maruti engineers need to take note of it and try to deliver proper finished cars.
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Aug 13, 2020
Complaint marked as Resolved 
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maruti suzuki/swift — Improper servicing.

We had sent our vehicle no MP07-CA 0848 SWIFT for servicing to Prem Motors, Gwalior (Authorized Dealer of Maruti Suzuki) on 25.04.09. Customer ID [protected]. To our surprise none of the work done by the workshop personell was satisfactory & when we brought it to their notice they requested us to send the vehicle again. We sent the vehicle again on 29.04.09 & to our dismay the work was not completed. The Gates were opened but not fitted properly, the car was not washed, nor was it properly greased, wheel balancing was not done properly & there is noise from the silencer. The power window switch which was operational when we sent the car is not working now, probably damaged by the person who serviced the car.
This has happened earlier also, today we talked to Ritika, Mr.Chauhan, Mr.Nair and Mr. Iqbal who have accepted that the servicing was not done properly and once again requested to send the vehicle.
Cash Memo no. BCO 9014555 dated 25.04.09 for Rs.2762.00 has been raised by M/S Prem Motors, Gwalior. M.P.
I am thankful that AAA Vehicleades replaced the car within a week. But the Dzire Zxi 2011 Model given to me, does not have good fuel efficiency . The average inside city is between 10 to 11 on AC. Maruti should improve finishing of its products, fuel efficiency and workshop services.

Any way, it was good experience of tension.

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