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[Resolved]  Max Life Insurance — INSURANCE WITHDRAWAL

Address: Karnataka

I am very much happy to being existing customer of Max Life Insurance (Policy Number :[protected]. But some of personal urgent financial requirement I am planning to withdraw my policy. While submitting withdrawal application the concerned person is raising the issue of "SIGNATURE MISMATCH". I also agree that, my signature is looks little bit different than in the application form( which I signed 5 years ago). For my eyes the signature will looks around 60 to 70% same. But your people rejecting my withdrawal application. Please update me with any solution for this issue.
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Aug 13, 2020
Complaint marked as Resolved 
 
8 Comments

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Comments

And I am trying to my Policy advisor from MAX LIFE INSURANCE Name Nagaraj ([protected]) he is not responding properly. I am trying to call him from last 2 weeks he is not picking the call also.
Reply
After putting this complaint still there is no response from concerned people.
Reply
Dear Manju

Greetings from Max Life Insurance!

Thank You for sharing your concern. We are checking the status of your policy as per the details mentioned in the complaint.
Our customer service representative will get in touch with you on the registered contact number available with us.

Regards,
Max Life Insurance
Reply
I need money urgently. So make it as soon as possible.
Reply
Thank you very much to my Policy advisor from MAX LIFE INSURANCE Name Nagaraj ([protected]). Finally my withdrawal application has been accepted.
Reply
Again I am so unhappy with the service of Max life Insurance. I surrendered my all documents related to Max Life Insurance Number[protected] for withdrawl on 22nd Jan-2013. Still there is no responce. The customer care people were telling that we are not received any document yet. My insurance advisor not picking my call. Please solve this issue as early as possible.
Reply
Dear Manju,

The surrender amount ahs already been transferred into your bank account through NEFT. Our customer service representative has also got in touch with you to confirm the same.


Regards,
Max Life Insurance
Reply
VERY VERY THANKS TO MAX LIFE INSURANCE TEAM.
Reply

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