[Resolved]  Max Life Insurance — Falsely claiming bonus on a policy

I was assured from Sumitra Jain and Navin Dubey claiming to be manager and assistant at Max life insurance, that my policy bonus will be paid by April and they are not picking my calls.
They knew my policy details without us revealing things to them and made us trust that this was not fake or spam call.

If they are not Maxlife insurance employees, how does our details are with them? This is happening to many and Max life has done nothing to protect their customers from such frauds? This is not acceptable. I will withdraw everything i have with Maxlife insurance and make my family and relatives too to come out of it.
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May 14, 2024
Complaint marked as Resolved 
Its not reaolved yet
Max Life Insurance customer support has been notified about the posted complaint.
May 14, 2024
Updated by Sujaykr
Its not resolved yet
Verified Support
May 31, 2024
Max Life Insurance Customer Care's response
Hi Sujay,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Team Max Life.
Verified Support
Jul 18, 2024
Max Life Insurance Customer Care's response
Hi Sujay,

We would like to inform you that our representative has shared communication with your registered email address. Do reach out to us if there's anything else we might help you with.

Team Max Life.
 
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