[Resolved]  Mcdonald — Pathetic customer service

Address: Pune, Maharashtra

Recently, I went to McDonald kalyaninagar,pune outlet to place a corporate order for availing their food coupons.I have been given their RM's number (whose name is Anand) and since then its been almost 10 days I am following up with him to receive the coupons which still I haven't received it yet.
Its hard to believe this kind of service from the most reputed brand like Mac D.The RM (Mr. Anand whose cell # is [protected]) seems to be not bothered about the customers inspite of mentioning that this will be a corporate order where the first transaction would be around Rs 3000 and more will follow in future too.Most of the time he didnt respond over phone saying he is busy and finally when I got him over phone he said it will be delivered within 2 days time which never happened.

I don't understand why the most reputed brands becomes the most pathetic ones when they serve out of India.I hope their India management team employees the right kind of staff otherwise there is no difference between Macd Burger or a road side wada pav.

Thanks,
Debjoty
MB:[protected]