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McDonald's India Complaints & Reviews

1.8
Updated: Mar 1, 2024
Complaints 1406
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402
Unresolved
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McDonald's India reviews & complaints(1406)

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S
Sonia_P
Mar 1, 2024
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Wrong order delivered

I received a burger and fries instead of 3 fries mc pizza puff and peri peri spice mix. Received no response even after submitting complain...
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G
Goursaheb
from Jaipur, Rajasthan
Feb 19, 2024
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Received non-veg order instead of veg

Address: McDonald's gaurav tower jaipur

I ordered 4 mcpuff veg instead of received non veg burger . Very pathetic service by your vendor when I called to store he told me that it happened some time sir seriously this reply from your man pinche alot . how can this possible by your trained staff where clearly can see non-veg sign on your packaging . It shows CARElessness nothing else . Pathetic ### done by you.
Order from- McDonald's Gaurav tower jaipur
My SWIGGY...
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H
Harsh0987
from Chennai, Tamil Nadu
Feb 11, 2024
Feb 11, 2024
This thread was updated on Feb 11, 2024
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Refund not credited

Address: United states
Website: www.mcdonaldsindia.com/m

On june 5 2023 i made an order from the mcdonalds india app, while the money got debited from my account, neither did i receive the order nor the refund...
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S
SimritiB
from Delhi, Delhi
Feb 1, 2024
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Refund not availed even after 5 months

I purchased food from them amounting to 467.26 rupees on the 16th of September 2023. My first payment went through but the person working the till told me that it didn’t go through. He said that I’d get my refund of 467.26 rupees and that I have to pay again. So I did. But the problem is that I never received my refund back. After about a month or so I sent an email to McDonald’s as well but there was no response from the Delhi branch....
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R
Rajesh7667
from Rajkot, Gujarat
Dec 26, 2023
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Missing Order

Address: Rajkot

DAte : 25.12.2023

Order ID: RRM-DL[protected]-[protected]
4 Items
1 x 2 Cheesy Italian Veg + Fries (L) + 2 Coke, 1 x McFlurry Oreo Medium, 1 x Corn & Cheese Burger +McVeggie Burger+Fries (M), 1 x Corn & Cheese Burger

i had called so many times for my missing order of McFlurry to the delivery person and Franchises but no one had give the proper reply or delivery to the missing order and no one were...
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M
milancommercialroha@gmail.com
Nov 18, 2023
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Product delivered varies from displayed in kiosks

Address: Navnit Park Baroda

We 6 persons had visited macdonalds outlet at old padra road, baroda gujrat. Issues to be highlighted are as under
1. Proper bill was not given
2.Burger served varied in content from what was shown, on inquiry were told that preparation had changed. We were fooled
3. Had ordered for lime tea got strawberry, on insisting got the same replaced
4. Repeat order some changes had been made...
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D
Dr Meenu Rinesh
from Kochi, Kerala
Nov 17, 2023
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I lost my raincoat in one of your outlet in MG ROAD KOCHI

I lost raincoat...
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S
ss654287@gmail.com
Nov 14, 2023
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Jabardasti resign

Address: C-481 Shivaji gali no-3 chhajjpur shhadra Delhi

Good evening sir i am suraj v3s mall MacDonald crew members employees id-51689 mujh sa sir jabardasti reasing likhwaya miss.nagma khatir na sir mari koi galti bhi nhi hai or mujha reasing later kyo provide karwaya miss nagma khatir na sir i request you plz resign Mt karwao sir i request you...
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Address: Sargasan, Gandhinagar, Gujarat

Dear McDonald's Customer Service,

I hope this email finds you well. I am writing to express my deep disappointment with the service I have been experiencing at the McDonald's located at Sargasan Cross Road, Gandhinagar, Gujarat 382421.

Over the past few visits, I have encountered persistent issues with the offer kiosk, which not only disrupts my dining experience but also appears to be a recurring problem. While...
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M
Manasi Bhabal
Nov 9, 2023
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Highly disappointing service

Address: McDonald's, Sargasan Cross Road, Gandhinagar, Gujarat 382421

I have visited Mc Donald's of various cities and have been a huge fan of your food since forever. One year ago I have shifted to Gandhinagar and have been visiting the Sargasan branch and for some good reason their offer kiosk refuses to work and the staff also doesn't seem to care about the same.
As a customer I do realise there could be technical glitches, once twice but it has been happening so frequently that I have no choice but...
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P
Pravina Sail
Nov 2, 2023
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Poor quality food served in take away delivery

Address: Malad East tanjaji nagar kurar Village

Yesterday night i order for 1 meal of Mac egg burger and single mc egg from hub Mall goregaav mumbai I place online order from my macd app the app show order is redy but I go there my order was not redy I ask for my order the girl was there she prep my order and Handover to me I'm stay in Malad I order for masala mc egg but it's simple mc egg burger with not fresh onion without masala less sauce uncooked egg patty I eat burger it's totally...
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A
Ashwin Mane
from Mumbai, Maharashtra
Oct 23, 2023
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McDonald charging 10 rupees for paper bags for take away orders

Address: Mazgaon , Mumbai

McDonald charging 10 rupees for paper bags for take away orders. Yesterday I was at Mazgaon, Mumbai (Maharashtra, India)Macdonald outlet where I order some food for my kids and I wanted to take away the order. I asked them for carry bag which they said I have to pay 10 rupees for paper bag. As per my knowledge they should not charge for the bag which is paper bag....
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A
arjash
from THRISSUR, Kerala
Oct 23, 2023
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Wrong item delivered

Address: Alukkas Nest, Near Vivekodayam School, Naickanal, Thrissur, Kerala

I had ordered from McDonald via zomato and got the wrong item. I had got the wrong items delivered and did not get a single item which i had ordered. Inspite of that i am a vegetarian and got non veg mcnuggets. here it is evident that it is not zomato's fault as they just delivered it and the bill is correct but the person packing the food put the wrong items. this is highly not acceptable...
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S
Simran Wadhwa
from Gurugram, Haryana
Oct 14, 2023
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Rotten fries were served Twice

Address: C Scheme Jaipur 302017, Gurgaon, Haryana

I am unable to find the store number on the invoice to raise the complaint and after complaining that lady store manager destroyed the fries in front of me and said that it happens sometimes I spent almost 2000. INR for two days and quality of food was not fresh and rotten fries were there, pathetic Shame McDonald’s Jaipur...
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P
Patrxck
Oct 14, 2023
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McFlurry Cohoc Medium

I have purchased McFlurry Ice Cream on Oct 13 it was very bad in taste, even the ice cream was highly processed and had lots of sugar in it. The ice cream texture was watery and doesn't had a creamy taste in it....
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S
Swapthika
Oct 8, 2023
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Regarding payment refund

I have placed order worth 921 rps in mc donalds store kompally on 26th september.I have paid the amount staff said that they didn’t payment but my money got deducted from my account.They said to re pay the amount to make the order and said that deducted amount will be received within 7 days.Its been more than 10 days but I haven’t received the refund...
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M
mrpatil437
Oct 2, 2023
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Packaging charges

I have ordered some food items From McDonald's
But they have charged me Rs 33 for packaging inspite on that packaging there is McDonald's brand logo on it
As per my concern it is unfair trade practice
Why should I pay for McDonald's advertising?...
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M
Mukesh kumar Agarwalla
Sep 26, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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Wrong Delivered Order NO 5201853010 Zomato

A few minutes back today on 26th September I had ordered a veg meal through Zomato. My Order No is [protected] for Mc Aloo Tikki + Veg Pizza McPuff + Fries but then ordered delivered was Fried Chicken. I had called you Sahakara Nagar, Bangalore outlet and the duty Manages asked me to place another order so that She can deliver both the order to me....
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M
Mallesha Sm
from Bengaluru, Karnataka
Sep 25, 2023
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Not given respect to local language(kannada)

Address: Located in: Orion Avenue Address: 3rd Floor, Orion East Mall, Banaswadi, Bengaluru, Karnataka 560033
Website: www.mcdelivery.co.in

I came here for ordering food on dt:[protected] time around 7:30pm, i requested please talk kannad, but that order taking girl said no only english and i said this is karnatak give respect, then she said so what....
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W
Winston Raj
Sep 6, 2023
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Service

Address: Rt nagar bangalore

I am writing to express my extreme disappointment and frustration regarding the abhorrent experience my family and I recently endured at your rt Nagar branch in Bangalore. Our visit on 6th September was marred by the appalling behavior of one of your employees, Mr. Afroz, which left us deeply disturbed and disheartened.
On the aforementioned date, my family and I decided to visit McDonald's for a meal. In total, we placed 11 orders....
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