[Resolved]  National Insurance Apra Auto — looting consumers in collusion with surveyor

In reference to above, it may be kindly noted that above mentioned car met with an accident. Consequently there was damage to front glass & bonnet. The car was sent through our representative the driver of car Sh. Sri Ram.
Thereafter visit of surveyor & photograph of the car were taken in absence of insured/insured’s represenatative. Thereafter when the driver visited the garage for claiming, a bill of approximate Rs.30000/- was alleged to be required by the insured.The following may kindly be noted:

1) The bill has been inflated by garage owner in collusion with surveyor. The lights were working but the same was changed or alleged to be changed without informing the insured.
2 Adhoc 35% of cost was alleged to be born by insured whereas real cost sharing was 25% according to norms. So you can really know that they were trying to fool the ordinary customer who is not aware of rules. Needless to say that the garage owner & surveyor wanted to pocket these extra expenses.
3) Surveyor’s job was to reassess the damage but on the pretext of doing part of damage on the pretext of doing the damage as a part of subsequent claim, the surveyor is trying to create another claim & hence create a further opportunity for colluding with this scrupulous garage owner to again inflate the bills & share the spoils!

Pl do the needful so as to enable me to redeem the trust in your company. You are also requested to black-list this surveyor& garage owner as your accredited representatives.



Priyanaka
[protected]
priyanka.[protected]@gmail.com