Non Proper Service of DTC bus at route No. 764
I am a resident of Nazafgarh , Delhi. Since last three months we are facing a very big transportation problem from this area. The DTC Route No.764 buses are not available in the morning time (from 8am to 10 am) whcih results the commuters couldn't reach office in time. After several complaints to the DTC complaints cell there is no action has been taken till date to solve this problem. The depot incharge is also not doing anything in these route. He doesn't bother to hear the commuters complaints. We also doubts that he or the drivers are taking bribe from Blueline bus owners & playing game with public. But from last three days we are unable to get the AC buses also and at first the difference of time between the two buses were 20 minutes gap as told to us by the conductor but last three days we are getting the buses after 45 to 50 minutes differences . and talking to the DTC authorities on their telephone no they are giving different numbers to contact for the further complint .You are requested to kindly look into the matter & do the needful for the proper services 764 bus routes on time.
Hoping for the solution at the earliest.
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DTC — routes not followed
Non - compliance of bus route by bus no. DL1P C 7709 (route 770 A ) as on 22 august , 2011 @ 330 pmthe above said bus was supposed to enter palam village when coming from Dwarka but the driver just avoided that route . we followed the bus by own bike n stopped the bus after the palam railway stn . bus stand by stopping the bike in front of bus in the middle of road. when we boarded the bus n asked the driver why he didnt follow the route. he gave a very rude answer that its his own wish , he will take the bus from wherever he wants. we also asked for the complaint book from the on duty conductor , for which he refused and said that he doesnt have one.
as every one knows that each DTC bus has a complaint book , also they are supposed to follow the proper routes. this behaviour of the on duty driver & conductor was very un-social . strict actions should be taken against them so that others shall follow the routes properly.