[Resolved] Online Recharge — Recharge not successful but balance has been deducted my bank account

A

Ankur Mangla

from Shimla, Himachal Pradesh

Mar 20, 2013

Address: Himachal Pradesh

Today i did my online prepaid recharge at morning near about 10:45 from aircel online recharge website and i did payment from debit card but recharge is not successful and balance is deducted from my debit card, my transaction number is HPR[protected]. Please help me what i do. Thanks

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Aug 13, 2020

Complaint marked as Resolved

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Aircel Customer Care

from Mumbai, Maharashtra

Mar 21, 2013

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel

Thanks!
Team Aircel India

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S

sudha99

from Palghat, Kerala

Jun 3, 2013

online prepaid recharge Rs.108/- at 17.05.2013 evening from aircel online recharge website and i did payment from debit card but recharge is not successful and balance is two times deducted from my debit card, my transaction number is RC/[protected]/ AIRCELPREPAI/INB - TRANSFER TO A/[protected]. But 1 time amount refunded. Another time deducted amount not refund. Please help me what i do. Thanks

my email ID [protected]@gmail.com

regards

sudha

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