[Resolved]  Oren Kitchen World — Service

Address: Maharashtra

I had a kitchen made in Jan 2010 with lifetime warranty guaranteed. The kitchen was made on schedule entire payment given. The service thereafter has been extremely poor. I have been following up for getting my warranty card since last 6 months but in vain. The final inspection and small issues are still pending.

they have been expanding rapidly across city with no regard to service for their customers. The staff is poorly trained and always come up with excuses.

I want my warranty on the kitchen...as promised
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

I had a kitchen made in Dec 2010 with lifetime warranty guaranteed. The kitchen was made on schedule entire payment given. The service thereafter has been extremely poor. I have been following up for getting my 1 unit removed to get cooking gas fitted there but in vain. Now it has been 15 days no response from them just giving excuses daily.

they have been expanding rapidly across city with no regard to service for their customers. The staff is poorly trained and always come up with excuses. Bad service not satisfied.
i booked mine in Mar11 and is yet to be installed. I have done this from Thane R Mall outlet, and they have been taking me for a ride. thye have spoilt the whole decor and have also done a shoddy job. No one answers their phones. Now their email ids are bouncing. The website doesnt work. Mr Raju, Mr Kishore, Ms shweta and Mr Dhanji are few of the names that can be added to the list. They will give you the most wonderful excuses. I intend to go legal against these people, though would share my experience as well. MOST HOPELESS SERVICE AND POORLY TRAINED PEOPLE.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oren Kitchen World
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    14
    Pending
    0
    Resolved
    6
    Oren Kitchen World Phone
    +91 98 2098 3656
    +91 98 2098 2833
    Oren Kitchen World Address
    UNIT II 278/1, 278/2, G.I.D.C, Phase II, Valsad, Gujarat, India - 396171
    View all Oren Kitchen World contact information