[Resolved] Pediasure — Bad smell in the box

Amit Jain 007

from Mahbubabad, Telangana

Jul 30, 2011

Address: Bangalore, Karnataka

Dear Friends,

I have complaint about Pediasure product which i have purchased for my 2 year's daughter.

Whenever i gave to my daughter to drink, She feel to through the milk bottle.

I found this box is not tested by quality control system because i can feel the bad smell in the box.

I met the medical store to change the box but he asked me to do a complain to the Customer care officer.

I tryed to call the Customer Care Officer ([protected]) lots of time but always its getting disconnect after saying "Hello" and email id aslo getting bounse back(Email id also not correct that they have mentioned on the product box). How we can make complain about the product as phone and email id are not reachable to you.

Found the box detail below.

PKD - 12/07/2010
B-No - 91050GJ/C

Regards
Amit Jain
amitjain.[protected]@gmail.com

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Aug 22, 2018

Complaint marked as Resolved

Verified Support

Jul 19, 2018

Abbott Customer Care's response Hi Amit, We are very concerned to hear that, Abbott takes all product quality feedback seriously. We request you to call us on our product helpline[protected] between Monday to Saturday 10.00am – 6.00 pm or email us your contact details at wecare.[protected]@abbott.com, so our Customer Service representative can reach out to you at the earliest.

Regards,
Abbott India.