[Resolved]  Petrol Pump Of M/s Iocl — Malfunctioning of Petrol Machine

Address: Dehradun, Uttarakhand

Retail Petrol Pump Details: Prop: Bhagwat Das Jagat Das- Rishikesh(Dehradun), Location Near "Hotel Ganga View" (Old Bus Stand)

MY PROBLEM:-
On 16/09/11 I asked for Rs 500/= normal petrol but they have given me petrol of Rs 499.96 as per the machine Ruppes unit display. The Rupees disply unit was showing 9 digit in continuation of 7 digit in place of 8 digit and this was discussed with representative of Petrol Pump. They were explaining that everything is normal. This problem I write in their book on 16/09/11 but till today (17/09/11) I did not received any calls from their side/M/s IOCL. They have not given me any receipt of my complain.

Technically 8 digit must be displayed in continuation of 7 digit. If 9 digit is shown after 7 digit than it may be wrong setting/wrong display in Rupees or it is 8 digit displayed by machine and after that machine
will display 9 digit But salesman stop machine at 8 digit point and explaining it as 9 digit.

Conclusion is that they have given me Rs 488.86 Petrol in place of Rs
500/= and remaining amount (Rs 11.14) is in account of Petrol pump owner.

This is a malpractice used by this petrol pump and they are cheating the customer as well as M/s IOCL.

M/s IOCL must penalize this owner as per sale of petrol from last inspection date of machine to till 16/09/11 and to take necessary and preventive actions against this Owner so that in future they can not cheat the customer and M/s IOCL.

My
EXPECTING BETTER RESULTS
with regards
N.P.Singh
Mb- [protected]