[Resolved]  Ravikumar — caller tune activation

Address: Vellore, Tamil Nadu

Sir a caller tune is activated to my number [protected] atomaticaly. And my balance is also reduced. When i call customer care then, they say to send a sms 'unsubscribe' to 56700 when i send this sms. A message came to my mobile that due to technical error your tune is not unregistered. I send this sms 4 times and 8 rupees is reduced from my balance and my problems remains same. Please remove my caller tune.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Ravikumar — improper deduction of balance

I,S.Ravikumar is a prepaid customer of vodafone([protected]).They deducted rs 200 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.
Hi Ravikumar,

We're so sorry for what's happened. Will have someone get back to you with an update.

Regards,
Vodafone India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Gudiyatham
    Tamil Nadu
    India
    File a Complaint