[Resolved]  RechargeItNow.com — Www.Rechargeitnow sun dth recharge not succeeded & amount deducted from A/C

Address: Kheda, Gujarat

I tried to recharge my Sun Direct DTH number [protected] (Nadiad,Gujarat) two times on 02.01.2012 (Time – 6:36pm & 9:06pm) for rs.200/- (100 +100) Through Axis Bank net banking. However amount was deducted from my account but recharge of the Sun DTH was not made. I even made a complaint on online complaint portal of rechargeitnow site( tracking id - [protected] & [protected]) but nothing has happened. I have even not received any e mail from the company regarding the status of my refund on this unsuccessful recharge. (Recharge order id – R[protected] & R[protected]).

Axis Bank Transaction details -ICONN/38486467/020112/TECHPROCESS SOLUTI & ICONN/38489328/020112/TECHPROCESS SOLUTI

There is no helpline phone lines of the company to talk to regarding the issue. I need the refund back from the company. Further advice me of future action to be taken against the company in case of no response from the company
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

SUN DTH — amount deducted

I am a customer of sun dth since 2008.i can not see paid channel after change sun satellite,i am also calling many time to sun customer care but finally i am not get engineer in my home for dish realigment,i am continue calling to sun care for re aligmant of dish,they always say "your complain noted & forward to concern dept" please wait 48 hour but currently i spend for wait more than 2 month.

I have some complain no eg 1-[protected],1-[protected],1-[protected],1-[protected] and i have recording of your executives.

So my balance contiune detact from my account i am requsting to sun that if i am not able to see your paid channel than why my balance detact.


mY SMART CARD NO. IS [protected].


Best regards

Ved Prakash Jogpal

mobile : [protected]

Rechargeitnow.com — no charge but transaction succeeded

Sir
I recharge my mobile via rechargeitnow.com my mobile no is [protected] service provider reliance cdma recharge money 200 via pnb debt card on the date of 18.12.2011
i dont get recharge but transaction successed my Order Number is: R43245018c11 i log a complain but there is no answer of that complain till now please help me what will i do
Dear Customer,

Regarding your 1st query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.

Regarding your 2nd query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Sun Direct — AMOUNT DEDUCTED FROM ACCOUNT BUT RECHARGE NOT HAPPENED

DEAR SIR,
I WAS RECHARGED SUN DIRECT DTH Rs.655/- THROUGH RECHARGEITNOW.COM ON SATURDAY AT 5.50PM
TILL NOW RECHARGE NOT HAPPENED .PLEASE AGREE MY COMPLAINT & RECHARGE MY SUNDIRECT DTH.


Regards,
VENKAT..S
[protected]

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